LOCUM PHARMACY PROFESSIONALS

About Us CIC Insurance Group is a leading insurance and financial services organization with more than five decades of experience helping individuals, families, and organizations achieve financial security. We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange. Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities. CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals.

About the Role We are seeking pharmacy professionals for locum assignments to support CIC Pharmacy’s daily operations, maintain efficient workflows, and deliver high-quality pharmaceutical care.

Key Responsibilities

Medication Dispensing & Preparation

• Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.
• Identify and address potential drug interactions, contraindications, and adverse effects.
• Prepare and compound pharmaceutical products as per prescriptions.

Inventory Management

• Monitor and manage pharmaceutical inventory to prevent shortages and overstocking.
• Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.
• Assist in the procurement and restocking of pharmaceutical supplies.

Patient Counselling

• Provide clear and comprehensive medication counselling, including proper usage, potential side effects, and drug interactions.
• Educate patients on over-the-counter medications, supplements, and general health concerns.
• Promote adherence to prescribed medication regimens for better therapeutic outcomes.
• Offer advice on over-the-counter products, supplements, and health-related concerns.

Health and Wellness Promotion

• Coordination and management of wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.

Collaboration with Healthcare Professionals

• Collaborate with service providers to optimize patient care.
• Communicate effectively with prescribers to clarify and discuss medication-related issues.
• Review and provide technical support on pharmacy prescriptions and claims.

Customer Service

• Ensure a positive and welcoming environment for customers.
• Address customer inquiries and concerns with professionalism and empathy.
• Resolve issues related to medication availability, insurance, and prescription refills.

Compliance and Recordkeeping

• Ensure compliance with all pharmacy laws, regulations, and standards.
• Maintain accurate and up-to-date patient records and prescription files.
• Participate in quality assurance and continuous improvement initiatives.

Continuing Education

• Stay informed about new drugs, treatments, and healthcare trends.
• Commit to Continuous Professional Development.
• Participate in continuing education programs to maintain and enhance professional competence.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required

• A minimum Diploma in Pharmaceutical Technology from an institution recognised by the Pharmacy and Poisons Board is required; a bachelor’s degree is an added advantage.
• Registered with the Pharmacy and Poisons Board with a valid practising licence.
• Minimum of 2 (two) years relevant experience in a retail Pharmacy.
• Operations Flexibility and availability to work assigned shifts, as agreed for each locum engagement.

Key Competencies

• Strong knowledge of pharmaceutical laws and regulations.
• Ability to work in a fast-paced environment with attention to detail.
• Proficiency in medical software and inventory management systems.
• Analytical & problem-solving.
• Proficiency in service and billing insurance claims.
• Good communication and interpersonal skills.

Why Join Us? Joining CIC Insurance Group as a Locum Pharmacy Professional offers a unique opportunity to apply your pharmaceutical expertise within an integrated healthcare and insurance environment. In this role, you will go beyond traditional dispensing by contributing to medication safety, claims support, inventory optimization, and wellness initiatives that directly improve patient outcomes. You will work collaboratively with healthcare providers and insurance teams, gaining exposure to both clinical and operational aspects of healthcare delivery.