Manager- Compliance & Conduct

Key Responsibilities:

• Support the implementation and alignment of Regulatory Compliance and Conduct Programmes with applicable regulatory requirements, internal frameworks, and Group standards, ensuring effective execution within assigned business areas.
  

• Drive the operationalization of Regulatory Compliance and Conduct frameworks across business units, ensuring consistent application and adherence to defined policies and procedures.
  

• Monitor and track regulatory developments and changes, supporting impact assessments and coordinating with relevant stakeholders to ensure timely identification of implications to the Bank’s operations.
  

• Provide technical support on regulatory interpretation, reviewing regulatory change impact assessments and contributing to challenge and validation processes to ensure completeness and accuracy.
  

• Maintain and enhance the Regulatory Obligations Register, ensuring completeness, accuracy, and appropriate mapping of regulatory requirements to controls in collaboration with business and functional stakeholders.
  

• Identify, assess, escalate compliance breaches, policy exceptions, and risk tolerance breaches, ensuring issues are appropriately recorded, investigated, and tracked to closure.
  

• Prepare and review responses to regulatory requests, inspections, and submissions, ensuring quality and completeness.
  

• Support regulatory engagement activities, contributing to coordination efforts and maintaining effective working relationships with regulators and relevant external stakeholders.
  

• Prepare compliance dashboards, management information (MI), and reports, highlighting key risks, trends, and issues for internal stakeholders.
  

• Utilize and support enhancements to GRC systems and compliance tools, ensuring accurate data capture and improving reporting and monitoring capabilities.
  

• Apply established methodologies, documentation standards, and templates, ensuring consistency and quality of outputs across the function.
  

• Deliver or support training and awareness initiatives on Regulatory Compliance and Conduct topics, contributing to capability building across the organization.
  

• Coordinate cross-functional Compliance and Conduct activities, ensuring effective information flow and collaboration across teams.
  

• Support alignment between Compliance, Risk, and Business units, ensuring consistent application of regulatory requirements and internal policies.
  

Education and Experience:

• Bachelor’s degree in law, business, or a related field.
  

• Professional certifications such as Certified Compliance & Ethics Professional (CCEP), ACAMs or equivalent.
  

• 5–8 years’ experience in compliance, risk, or internal audit in the financial services sector
  

• Experience in compliance monitoring, regulatory reporting, or obligations management
  

• Exposure to financial services regulatory frameworks (e.g., CBK, FATF, Basel)
  

Key skills and Competencies:

• Strong understanding of regulatory compliance processes and control frameworks
  

• Ability to review, challenge, and validate compliance outputs
  

• Good analytical and problem-solving capability
  

• Strong stakeholder coordination and communication skills
  

• Team supervision and quality assurance