Metering Electrician

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Kericho • Kenya

Job details

Location

Kericho • Kenya

Contract Type

Description

Browns Plantations Kenya Limited (BPK) is part of the Browns Investment Group. Browns is a highly successful diversified conglomerate and part of the LOLC Holdings PLC group of companies, which is one of the largest and most profitable listed corporations in Sri Lanka. It is headquartered in Sri Lanka and has a proud heritage in operating plantation businesses in Sri Lanka, Sierra Leone, and East Africa.

Browns Plantations Kenya Limited is based in Kericho and Bomet counties, it has over 5000 Hectares of Tea and over 2000 Hectares of forestry. There are four tea factories, nine tea estates, a sawmill, and a forestry operation.

We invite applications for the position of Metering Technician which has arisen in our Central Services Division – Engineering Department. This is a graded position - Grade 2.

The Job

Reporting to the Electrical Foreman, the job holder will be responsible for handling customer inquiries and service requests related to electricity, including prepaid and post-paid metering, billing, token purchases, and power supply issues while ensuring meter functionality, system uptime, and timely resolution of technical issues affecting customers and operations.

Requirements

Diploma in Electrical Engineering, Electronics, or a related field.
Computer literate
At least 1 year of experience in basic electrical /electronic principles and operations (Basic understanding of meter communication technologies, vending systems, and meter data management platforms)
Strong troubleshooting, analytical, and communication skills.
Ability to work under pressure with minimum supervision
Must be a team player

Responsibilities

Configure, commission, and maintain prepaid and postpaid meters.
Investigate issues such as token failures, negative balances, billing errors, and high-consumption complaints.
Ensure accurate meter data capture, synchronization, and reporting.
Conduct site visits to install, inspect, troubleshoot, and repair metering and electrical systems.
Resolve faults related to meter communication (e.g., wiring and power supply.
Perform preventive maintenance to minimize downtime and service interruptions.
Continuously monitor system performance, uptime, and meter status (online/offline).
Identify and report anomalies such as communication failures, abnormal consumption, or system errors.
Respond to customer queries and complaints promptly and professionally.
Educate customers on meter usage, token processes, and basic troubleshooting steps.
Educate customers on Health, Safety & Compliance.
Ensure all work is carried out in compliance with safety standards and company procedures.
Report hazards, incidents, and near-misses promptly.
Educate users on basic troubleshooting.
Receive, log, and track incidents related to prepaid and postpaid metering systems.
Provide first-line support for meter faults, billing discrepancies, and communication failures.
Monitor system uptime, meter connectivity, and server performance.

APPLICATION PROCEDURE

If you meet the requirements of this position, please submit an application clearly indicating the position you are applying for. Please attach a detailed CV containing your telephone contacts, e-mail address, names and contacts of three referees. Your application should reach us no later than 03 July 2026.

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