Product Delivery Manager – Product Governance (East Africa)

2. SKILLS AND COMPETENCIES

• Strong organizational and project management skills.
  
• High discipline in documentation, follow-through and control.
  
• Ability to work across multiple functions and manage competing priorities.
  
• Clear, concise communicator able to simplify governance requirements for business stakeholders
  

3. QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Degree in Business, Finance, Risk Management, Actuarial Science or related field.
  
• 4–7 years’ experience in project management, product governance or risk/compliance in financial services.
  
• Prior exposure to life insurance products and product approval processes highly desirable.
  
• Project management certification (PMP, Prince2, Agile, etc.) an advantage.
  

A. Governance Workflow & Pipeline Management

Design, maintain and manage the product governance pipeline, from concept notes through pricing, Product Approval Triad, implementation and in-force review Coordinate input and sign-offs from all key stakeholders (Business Owner, EA Product Actuary, BU Finance Owner, Risk, Compliance, Statutory Actuary, Operations and IT Track and report on governance SLAs (e.g. time-to-market, committee throughput, outstanding conditions

B. Documentation & Template Ownership

Maintain the product documentation library, including design specifications, customer requirement specifications, pricing specifications and supporting templates. Ensure that documentation standards are consistently applied across Kenya and Uganda. Prepare or coordinate accurate minutes, approval conditions, waivers and related records for all product approvals.

C. Regulatory & Policy Compliance Support

Support the preparation of regulatory product submissions, ensuring alignment between internal approvals and regulatory requirements. Monitor adherence to the Product Approval & Monitoring policy and escalate potential breaches or recurring non-compliance to the EA Product Actuary and BU Risk. Facilitate audit and assurance activities by collating evidence of policy adherence and process compliance.

D. Reporting & Management Information

Produce regular governance MI for MDs, EA Product Actuary and BU Excos, including: Number and type of initiatives in pipeline; Status by stage and market; Key risks, dependencies and bottlenecks. Provide governance insights to support continuous improvement of the product operating model.

E. Stakeholder Coordination & Communication

Plan and coordinate Product Committee / Triad meetings (agendas, packs, pre-reads, actions). Serve as central coordination point between Product, Actuarial, Finance, Risk & Compliance, Operations, IT, Distribution and Group Product Governance.

F. Decision Rights:

• Authority to enforce process and documentation requirements (e.g. not scheduling committees without complete packs)
  
• Authority to escalate non-compliance, repeated delays or unresolved conditions to the EA Product Actuary and relevant BU leaders.
  

G. Key Interfaces:

• East Africa Product Actuary, MD Kenya, MD Uganda (indirectly via MI), BU Heads of Product, Distribution, Finance, Risk & Compliance, Statutory Actuaries, Operations and IT, Group Product Governance.