Rider

Key Skills & Competencies

• Good written and verbal communication skills.
  
• Strong customer service and interpersonal skills.
  
• Strong organizational and multitasking abilities.
  
• Attention to detail and ability to follow instructions.
  
• Ability to work independently and as part of a team.
  
• Ability to work under pressure and meet timelines.
  
• Reliable, responsible, and punctual.
  
• Positive attitude and professional conduct.
  

Key Duties & Responsibilities

Delivery & Collection

• Ensure timely delivery of packages and documents to designated destinations while adhering to approved routes and schedules.
  
• Collect returns, packages, documents, or other assigned items from clients and relevant offices as required.
  

Customer Service

• Provide friendly, professional, and efficient service when interacting with customers, staff, and external contacts.
  
• Maintain a positive attitude and support smooth resolution of any delivery-related issues or concerns.
  

Motorbike Maintenance

• Inspect the motorcycle before and after each shift to ensure it is in good working condition.
  
• Report mechanical issues, defects, or accidents immediately to the supervisor.
  
• Maintain cleanliness and proper functioning of the assigned motorcycle.
  

Documentation & Reporting

• Accurately complete delivery forms, receipts, and any related paperwork.
  
• Ensure all deliveries and collections are properly documented and records are maintained.
  

Time Management

• Plan daily routes effectively to ensure timely completion of assigned duties.
  
• Manage time efficiently to complete deliveries and errands within designated timelines.
  

Compliance

• Adhere to traffic laws, safety protocols, and company policies relating to deliveries, vehicle use, and road safety.