Kenafric Industries Limited
Manufacturing
Description
Qualifications
- Diploma/Degree in Sales & Marketing, Business Administration, or related field.
- 2-4 years of sales experience, preferably in Stationery manufacturing, or distribution.
Key Skills
- Ability to build and maintain long-term client relationships.
- Strong communication, presentation, and interpersonal skills.
- Good organizational and time management skills.
Responsibilities
- Recruit and onboard new distributors, wholesalers, and bookshops.
- Manage and grow sales within the assigned territory. • Build and maintain strong relationships with distributors, wholesalers, and bookshops.
- Execute regional sales strategies in collaboration with the Sales Manager.
- Conduct regular field visits and customer meetings to understand and address customer needs.
- Resolve customer complaints promptly and professionally. Ensure customers are provided with updated and accurate price lists.
- Conduct visibility audits and recommend or implement improvements using standard templates.
- Collect customer orders and communicate delivery timelines effectively.
- Achieve and exceed assigned sales targets. Support the regional merchandising team where required.
- Review customer statements, follow up on outstanding payments, and agree on clearance plans. Maintain and update daily collection reports.
- Conduct customer satisfaction surveys using the NPS dashboard.
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