Scrum Master Chapter Lead

Core Competencies

▪ Senior-level experience leading agile delivery at scale (multi-team / multi-tribe).

▪ Deep understanding of agile and flow-based delivery models.

▪ Strong facilitation, coaching and conflict-resolution capability.

▪ Data-driven mindset with the ability to translate insights into action.

▪ Proven experience operating in complex, regulated or enterprise environments

Agile Delivery Capability & Flow

▪ Define, evolve and govern agile delivery practices and standards across squads and tribes.

▪ Establish consistent approaches to sprint planning, PI readiness, ceremonies and flow-based

metrics.

▪ Drive measurable improvements in delivery predictability, throughput and time-to-market.

▪ Identify and resolve systemic impediments impacting flow, quality or commitment reliability.

Delivery Governance, Risk & Readiness

▪ Ensure effective PI pre-planning, readiness discipline and Definition of Ready adherence.

▪ Own visibility and active management of delivery risks, issues and dependencies (ROAM).

▪ Intervene where agile discipline breaks down and escalate risks early to appropriate forums.

▪ Strengthen commitment reliability across sprints and PIs through data-driven insights.

People Leadership & Coaching

▪ Build, mentor and develop high-performing Scrum Masters.

▪ Coach leaders, teams and stakeholders on agile principles, flow thinking and accountability.

▪ Establish and maintain competency frameworks, expectations and career paths for Scrum Masters.

▪ Foster a culture of transparency, learning, ownership and continuous improvement.

Enablement & Continuous Improvement

▪ Use delivery data and insights to diagnose bottlenecks and drive targeted improvements.

▪ Partner closely with all Chapter Leads to improve end-to-end flow.

▪ Enable effective dependency management and cross-squad coordination.

▪ Support scaling practices aligned to the organization’s evolving agile maturity.

Stakeholder Engagement & Influence

▪ Act as a trusted advisor to Technology and Business leaders on delivery effectiveness and agility.

▪ Communicate delivery risks, trends and improvement priorities clearly and confidently.

▪ Challenge constructively, balance pragmatism with agile principles and influence without authority.