Senior manager, Digital Product Development

Key Responsibilities

• Champion and gain buy-in for the Digital strategy, product vision and roadmap from partner teams through collaboration, documentation and negotiation that effectively influences peers and senior management.
• Manage all the digital initiatives that will deliver the digital roadmap both internal and other vendor related products within the division.
• Define digital product requirements for customization and new products to meet specific customer needs and liaise with the technical team to ensure correct implementation.
• Interaction with senior level management in other teams to help champion new ideas and ensure appropriate size and scope of proposed action plans while demonstrating excellent project management skills, with a proven track record of successful delivery of projects on time, in line with budget expectations and strategy.
• Project management and the delivery of new functionality and system enhancements to the market, including specification documentation, testing (from system, user to pilot / in-market phases), documentation of processes & procedures up to launch/commercialization phase.
• Identify, document & implement changes for process improvement arising from audits, staff & customer feedback and compliance, in liaison with internal stakeholders from technology and other departments.
• Support the Commercialization & Growth (C&G) and Partnerships & New Ventures (PNV) teams or any other relevant teams e.g. commercial teams – retail, treasury, corporate banking in developing sector specific products in line with the bank’s strategy.
• Undertake coaching and mentoring for team members and provide leadership in execution of the division strategy.

Minimum Position Requirements

• Hold a Bachelor’s degree from a recognized university.
• Professional qualification/certification in Product Management, Project Management or AGILE Practices is an added advantage.
• Master’s degree in a Business related field is an added advantage.
• A minimum of 7 years’ relevant work experience including at least 5 years’ experience in the following specific areas:
• Product Development & Management
• Digital mobile platforms and technologies
• Delivery of digital consumer products and services in a high growth environment
• Building relationship networks & managing teams
• Project Delivery/Management
• Working in delivery of sales and services in the financial sector is an added advantage.