Senior Relationship Manager, Industrials, Client Coverage

Key Responsibilities

• Implement sector strategy in line with the overall Sector and Division Strategy.
• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Execute client deals in line with developed strategic client plans.
• Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank.
• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

Education and Experience

• University Degree from a recognized institution.
• Seven (7) years’ banking experience in the Financial/banking sector, five (5) of which should be in Relationship Management in Corporate Banking.
• 3 years working on Credit and Financial Analysis.
• 4 years Client Portfolio Management for Industrial related clients.
• Knowledge of Trade and Transaction Banking products.
• Digital Savvy and Computer literacy.
• Entrepreneurial and Commercial thinking.
• Excellent research, analytical, and problem-solving skills.
• Integrity & courage to challenge actions within various business units and the status quo.