CloudFactory

Computers + 1 more

Senior Talent Management Specialist

Job details

Contract Type

Description

Must Have skills (required).

  • Employee Relations Expertise: Proven experience handling disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
  • Knowledge of Kenyan Labour Law: Strong working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
  • Stakeholder Management: Ability to advise and coach managers on employee relations matters, performance management, and policy interpretation.
  • Investigation & Analytical Skills: Skilled in gathering evidence, conducting interviews, and preparing clear, well-structured reports.
  • Strong Communication Skills: Excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
  • Attention to Detail: High level of accuracy in documentation, record-keeping, and compliance tracking.
  • Integrity & Confidentiality: Demonstrated ability to handle sensitive information with discretion and sound judgment.

Academic and Professional Requirements:

  • Bachelor's degree in Human Resources, Industrial Psychology, or related field required
  • CHRP(K) certification
  • 5–8+ years in HR, with at least 3 years focused on Employee Relations or HR Operations

Nice To Have skills (Preferred)

  • Experience in a global or matrix organization
  • Familiarity with HR systems
  • Exposure to performance management and employee engagement initiatives


Responsibilities

Employee Relations Management

Manage employee relations matters including:

  • Disciplinary cases
  • Investigations
  • Performance improvement plans
  • Behavioral and conduct issues
  • Ensure fair, consistent, and legally compliant handling of cases.

Manager Support

Provide guidance to managers on:

  • Employee relations processes
  • Performance management procedures
  • Policy interpretation
  • Handling employee concerns

Talent Lifecycle Coordination

Support operational aspects of the employee lifecycle including:

  • Onboarding coordination
  • Performance management processes
  • Offboarding procedures
  • Benefits administration support

Compliance & Documentation

  • Maintain proper documentation for HR cases
  • Ensure compliance with Kenya labor regulations and internal policies
  • Support audits and reporting requirements.

Culture & Engagement Initiatives

Support delivery of:

  • Employee recognition programs
  • Engagement initiatives
  • Local culture and team events
  • Global or regional talent initiatives


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