
CloudFactory
Computers + 1 more
Description
Must Have skills (required).
- Employee Relations Expertise: Proven experience handling disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
- Knowledge of Kenyan Labour Law: Strong working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
- Stakeholder Management: Ability to advise and coach managers on employee relations matters, performance management, and policy interpretation.
- Investigation & Analytical Skills: Skilled in gathering evidence, conducting interviews, and preparing clear, well-structured reports.
- Strong Communication Skills: Excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
- Attention to Detail: High level of accuracy in documentation, record-keeping, and compliance tracking.
- Integrity & Confidentiality: Demonstrated ability to handle sensitive information with discretion and sound judgment.
Academic and Professional Requirements:
- Bachelor's degree in Human Resources, Industrial Psychology, or related field required
- CHRP(K) certification
- 5–8+ years in HR, with at least 3 years focused on Employee Relations or HR Operations
Nice To Have skills (Preferred)
- Experience in a global or matrix organization
- Familiarity with HR systems
- Exposure to performance management and employee engagement initiatives
Responsibilities
Employee Relations Management
Manage employee relations matters including:
- Disciplinary cases
- Investigations
- Performance improvement plans
- Behavioral and conduct issues
- Ensure fair, consistent, and legally compliant handling of cases.
Manager Support
Provide guidance to managers on:
- Employee relations processes
- Performance management procedures
- Policy interpretation
- Handling employee concerns
Talent Lifecycle Coordination
Support operational aspects of the employee lifecycle including:
- Onboarding coordination
- Performance management processes
- Offboarding procedures
- Benefits administration support
Compliance & Documentation
- Maintain proper documentation for HR cases
- Ensure compliance with Kenya labor regulations and internal policies
- Support audits and reporting requirements.
Culture & Engagement Initiatives
Support delivery of:
- Employee recognition programs
- Engagement initiatives
- Local culture and team events
- Global or regional talent initiatives
Start hiring with Fuzu
Recruit better talent faster - on your own or with our support.
Explore recruitment platformJob search tips from Fuzu
Selected articles on cover letters, CV structure, and interview preparation.