Talent Management Specialist

Responsibilities:

Employee Relations Support

Support the management of employee relations matters, including:

• Disciplinary cases
  
• Investigations
  
• Performance improvement plans
  
• Behavioral and conduct issues
  
• Help ensure fair and consistent handling of cases, escalating complex, high-risk, or legally sensitive matters to senior team members
  

Manager Support

Provide first-line support to managers on:

• Employee relations processes
  
• Performance management procedures
  
• Policy interpretation
  
• Handling employee concerns
  

Talent lifecycle coordination

Support operational aspects of the employee lifecycle, including:

• Onboarding coordination
  
• Performance management processes
  
• Offboarding procedures
  
• Benefits administration support
  

Compliance and Documentation

• Maintain proper documentation for HR cases.
  
• Support compliance with labor regulations and internal policies.
  
• Support audits and reporting requirements.
  

Culture and Engagement Initiatives

Support delivery of:

• Employee recognition programs
  
• Engagement initiatives
  
• Local culture and team events
  
• Global or regional talent initiatives
  

Requirements

Must-have skills

• Employee relations exposure: experience supporting disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
  
• Knowledge of Kenyan labor law: working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
  
• Stakeholder management: ability to support and inform managers on employee relations matters, performance management, and policy interpretation.
  
• Investigation and analytical skills: able to support investigations by gathering evidence, assisting with interviews, and preparing case documentation under guidance.
  
• Strong communication skills: excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
  
• Attention to detail: high level of accuracy in documentation, record-keeping, and compliance tracking.
  
• Integrity and confidentiality: demonstrated ability to handle sensitive information with discretion and sound judgment.
  
• Technical proficiency: proficient with G-Suite and HRIS platforms, with an interest in process automation and emerging technologies.
  
• AI literacy: familiarity with LLMs, conversational AI, prompt engineering, and agentic AI concepts to help modernize HR workflows.
  
• Mindset: proactive and detail-oriented, comfortable working within established processes while flagging opportunities for improvement.
  

Academic And Professional Requirements

• Bachelor's degree in human resources, industrial psychology, or a related field required.
  
• CHRP(K) certification preferred, or actively working toward certification.
  
• 2–4 years in HR, with at least 1 year focused on employee relations or HR operations.