Mwananchi Credit Limited

Banking + 2 more

Team Leader – Checkoff Loans

Closed for applications
Job details

Contract Type

Description
Qualifications and Experience
Education:
  • Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
Experience:
  • Minimum of 4–6 years of experience in sales or business development, preferably in financial services.
  • Proven experience in team leadership, loan disbursement, and marketing strategy implementation.
  • Strong understanding of checkoff loan systems and institutional partnerships.


Responsibilities
1. Sales Performance and Business Growth
  • Lead the sales team to consistently achieve daily, weekly, and monthly loan disbursement targets.
  • Drive lead generation activities and ensure strong conversion rates from opportunities to disbursements.
  • Expand the client base by attracting new customers and retaining existing ones.
  • Monitor and ensure timely collection of payroll deductions and remittances.
  • Identify opportunities for cross-selling and up-selling financial products.
  • Build and maintain partnerships that support business growth and market expansion.
2. Team Management and Capacity Building
  • Recruit, train, and retain qualified and high-performing marketing executives.
  • Conduct onboarding and continuous training to equip team members with product and sales knowledge.
  • Provide mentorship, coaching, and regular performance feedback to improve productivity.
  • Foster a culture of accountability, collaboration, and results-driven performance.
3. Marketing and Business Development
  • Develop and execute marketing plans and activation strategies to drive loan sales.
  • Coordinate marketing events, product activations, and promotional campaigns.
  • Work with the marketing department to ensure message consistency across campaigns.
  • Increase brand visibility through social media engagement, digital outreach, and field marketing.
  • Monitor market trends, competitor activities, and client feedback to inform marketing initiatives.
4. Portfolio and Risk Management
  • Maintain a healthy loan portfolio by ensuring strict adherence to credit policies.
  • Track loan performance to minimize defaults and delinquencies.
  • Collaborate with collections teams to ensure effective follow-up on overdue accounts.
  • Enforce compliance with internal risk and operational standards.
5. Customer Relationship Management
  • Build and sustain strong relationships with key clients, payroll partners, and stakeholders.
  • Ensure excellent customer service and timely resolution of client concerns.
  • Engage county and institutional payroll offices to ensure efficient remittance processes.
  • Promote customer satisfaction and loyalty through proactive communication and relationship management.
6. Reporting and Performance Monitoring
  • Prepare and submit daily, weekly, and monthly sales and performance reports.
  • Analyze sales data to track performance against targets and identify improvement areas.
  • Present performance updates to management and recommend corrective actions where necessary.
7. Continuous Improvement and Innovation
  • Identify new market opportunities, partnerships, and emerging business segments.
  • Implement best practices to improve sales processes and operational efficiency.
  • Continuously review strategies to enhance team productivity and competitiveness.


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