Closing: Apr 30, 2024
This position has expiredPublished: Apr 19, 2024 (15 days ago)
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Job Summary
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Qualifications
- Minimum bachelor’s degree from a recognized university
- At least 3-5 year experience in Conventional loans
- Working knowledge of MS office
- Should have experience in debt collection
Responsibilities
Qualifications
- Minimum bachelor’s degree from a recognized university
- At least 3-5 year experience in Conventional loans
- Working knowledge of MS office
- Should have experience in debt collection
- Monthly collection process audits to ensure appropriate communication across are always adhered to.
- Monitoring the performance of loans and advances and preparing, analyzing portfolio performance reports for management decisions
- Initiate appropriate control processes and innovation in collections and recoveries to ensure increased output and mitigation of high risk accounts.
- Preparing daily activity and performance reports for the team and reporting to the management
- Managing flow of work including preparing work plans, managing drop calls, file pools and messages
- Manage team resources to ensure the team is efficient e.g. airtime management
- Conducting monthly performance reviews for the team members
- Identify gaps and conduct regular team member training
- Any other duties assigned on a need basis
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