Technical Intern - Garissa

The Technical Intern supports field installations, equipment recovery, and customer support activities, focusing on SME/Enterprise clients. The role involves ensuring quality installations, maintaining customer satisfaction, and assisting the technical and sales teams to meet service and revenue targets.

• Diploma/Bachelor's in Telecommunication, Electrical, IT, or related field.
  
• At least 6 months of ISP field installation experience.
  
• Strong communication, problem-solving, and interpersonal skills.
  
• Proficiency in Microsoft Office.
  
• Customer-focused with solid technical and organizational abilities.
  
• Candidates who can ride motorbikes and hold a valid license will be preferred.
  

• Support SME/Enterprise installations and repairs.
  
• Manage installation orders to meet revenue goals.
  
• Provide timely feedback and reports on installation progress.
  
• Liaise between clients, contractors, and design teams.
  
• Commission and test equipment post-installation.
  
• Ensure compliance with safety and operational policies.
  
• Be available for emergency technical support.