Technical Specialist Associate

H.B. Fuller seeks an Associate Technical Specialist to support customer applications, technical service activities, and market development initiatives across East Africa. This is a development-focused role designed to build expertise in adhesive products, application equipment, substrates, and manufacturing processes. The position works closely with Sales, Marketing, R&D, and customers to deliver technical support, product training, and innovative solutions while developing into a market-facing technical expert.

Primary Responsibilities

• Support customer application trials, product demonstrations, and troubleshooting activities
  
• Assist customers with product selection, application methods, and equipment-related questions
  
• Build technical knowledge of adhesives, substrates, manufacturing processes, and application equipment
  
• Analyze performance data and prepare technical reports and presentations
  
• Conduct customer training sessions on products, applications, and equipment usage
  
• Collaborate with sales teams to support key accounts and business opportunities
  
• Participate in market research, industry events, and identification of emerging trends
  
• Support new product launches and provide feedback to Marketing and R&D teams
  

Minimum Requirements

• High school diploma with 4+ years of relevant technical experience, or Associate/Technical degree, or Bachelor’s degree in Chemistry, Chemical Engineering, or a related field
  
• Basic understanding of manufacturing processes, equipment, or industrial applications
  
• Strong communication, analytical, and problem-solving skills
  
• Ability to learn technical concepts and work effectively in a team environment
  
• Authorization to work in Kenya and willingness to travel as required
  

Preferred Requirements

• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related discipline
  
• At least 1 year of experience or training in adhesives, application equipment, machinery, or substrates
  
• Technical certification related to applications, machinery, or adhesives
  
• Experience supporting customer-facing technical projects or product demonstrations