Technician Intern- Machakos

The Infrastructure Technician Intern supports field
installations, equipment recovery, and customer support activities, focusing on
SME/Enterprise clients. The role involves ensuring quality installations,
maintaining customer satisfaction, and assisting the technical and sales teams
to meet service and revenue targets.

• Diploma/Bachelor’s
  in Telecommunication, Electrical, IT, or related field.
  
• At
  least 6 months of ISP field installation experience.
  
• Strong
  communication, problem-solving, and interpersonal skills.
  
• Proficiency
  in Microsoft Office.
  
• Customer-focused
  with solid technical and organizational abilities.
  

Core Competencies

• Teamwork
  & Communication: Builds rapport and adapts to others.
  
• Operational
  Excellence: Focus on performance and continuous improvement.
  
• Innovation:
  Creative problem-solving and adaptability.
  

• Support
  SME/Enterprise installations and repairs.
  
• Manage
  installation orders to meet revenue goals.
  
• Provide
  timely feedback and reports on installation progress.
  
• Liaise
  between clients, contractors, and design teams.
  
• Commission
  and test equipment post-installation.
  
• Ensure
  compliance with safety and operational policies.
  
• Be
  available for emergency technical support.