Teller

Ideal Job Holder Specifications:Academic:

• Degree in business related field.
  
• Professional Certifications an added advantage.
  

Desired Work Experience:

• At least Two (2) years’ working experience.
  

Attributes:

• Excellent interpersonal Skills.
  
• Excellent Communication Skills.
  
• Strong analytical Skills.
  
• Good-decision making Skills.
  
• Good listener.
  

• Cashiering i.e. Cash and cheque deposits, Loan repayment, withdrawals, Inhouse cheque transfers and cash balancing. Account opening for new customers as per KYC guidelines.
  
• General customer service.
  
• Loan appraisals in the absence of a credit officer.
  
• Office filing and record keeping.
  
• Marketing Sacco products in and outside the workplace.
  
• Receiving and solving customer complaints.
  
• Ensuring that customer accounts are updated with the necessary details.
  
• Daily journal posting.
  
• Answering calls from customers and ensuring that the caller is fully satisfied.
  
• Compliance with KYC and AML guidelines.
  
• Ensure accurate and timely reports are submitted to the branch manager.
  
• Any other duty assigned by the supervisor.