Training Specialist

Responsibilities:

• Assists with Training Needs Analysis and data capture to determine performance gaps and required training content.
  
• Follow established procedures and guidelines to contribute to the development of learning solutions.
  
• Assist in the creation and customization of learning materials and resources under the guidance of more senior staff.
  
• Deliver routine learning sessions using established materials and resources, adhering to predefined lesson plans and guidelines.
  
• Perform a range of learning activities to support the delivery of learning objectives, including the preparation and setup of learning environments.
  
• Assist with the administration and evaluation of learning programs, gathering feedback from participants.
  
• Maintain training records and update the catalogue of learning and development resources.
  
• Prepare routine reports on training activities and outcomes for review by senior staff.
  
• Work with colleagues and clients to understand audience needs, creating draft content that meets these requirements clearly and effectively.
  
• Apply guidelines and standards to moderate content from others, escalating issues as necessary.
  
• Perform routine assessments of knowledge, skill, competency, or behavior using specified methods.
  
• Use methods and tools as directed, adhering to established standards and procedures, and support the documentation and maintenance of best practices.
  
• Demonstrate understanding and application of the Culture Code in business operational activities.
  
• Achieve and maintain 100% attainment of assigned training and ensure compliance with Corporate Policies and InfoSec guidelines.
  
• Actively participate in team meetings, share ideas, provide constructive feedback, and maintain clear communication with team members and managers.
  
• Efficiently manage and complete assigned tasks, meet deadlines, and pursue opportunities for personal and professional development.
  

Requirements

Knowledge:

• Work Planning: Ability to manage and prioritize own workload with minimal supervision.
  
• Teamwork & Collaboration: Skilled in working effectively within teams and supporting shared goals.
  
• Communication: Strong verbal, written, and presentation skills for interacting with colleagues and stakeholders.
  
• Facilitation: Expertise in leading meetings, workshops, and training sessions.
  
• Content Development: Ability to create, edit, and moderate training and learning materials.
  
• Assessment: Competence in conducting routine assessments and providing feedback.
  
• Project Management: Skills in managing small-scale projects, including planning, monitoring, and stakeholder communication.
  
• Data Analysis: Familiarity with gathering, cleaning, and analyzing basic data to support training activities.
  
• Problem Solving & Decision Making: Ability to identify issues and develop practical solutions.
  
• Compliance & Ethics: Knowledge of organisational policies, security, privacy, and ethical standards.
  
• Stakeholder Management: Proficiency in building and maintaining positive relationships with stakeholders.
  

Skills and Experience:

• Bachelor’s degree in Education, Training, Human Resources, or a related field.
  
• 2+ years of experience in training and development or a related role.
  
• Experience in creating and delivering learning materials and sessions.
  
• Familiarity with learning management systems (LMS) and e-learning tools.
  
• Strong organizational, communication, and interpersonal skills.
  
• Ability to work independently and as part of a team.
  
• Commitment to continuous learning and improvement.