Transport Lead - Other Contracts

About you

• Diploma or degree in Logistics, Supply Chain Management or a related field; relevant professional qualification.
  
• 3-5 years of transport/logistics operations experience, with demonstrated responsibility for coordinating teams, resources and daily service delivery.
  
• 3-5 years in a transport logistics, supply chain or FMCG environment.
  
• Practical experience in dispatch planning, route and load optimization, fleet utilization, driver monitoring, transport scheduling, TMS/tracking tools, customer service and operational issue resolution.
  
• Experience supporting Kenya-based transport operations and applicable local road transport requirements.
  
• Fluent written and spoken communication.
  

About the role key duties and responsibilities

• Lead and coordinate daily transport activities to meet customer and business requirements.
  
• Monitor fleet utilisation and optimise vehicle routing, load planning and vehicle allocation.
  
• Maintain strong relationships with internal and external stakeholders.
  
• Monitor driver progress and address unforeseen challenges or deviations from plan promptly.
  
• Use transportation management systems and tracking tools to monitor shipments and vehicles in real time.
  
• Ensure on-time collection and delivery of shipments.
  
• Resolve operational issues and service disruptions promptly.
  
• Supervise transport controllers, planners, drivers and support staff.
  
• Conduct daily operational briefings and performance reviews.
  
• Develop employee capability through coaching, mentoring and training.
  
• Promote a positive safety culture and employee engagement.
  
• Ensure service levels meet or exceed contractual customer expectations.
  
• Oversee vehicle availability, utilization, maintenance and compliance.
  
• Monitor transport costs, including fuel, maintenance, labor and subcontractor expenses.
  
• Identify cost-saving and productivity opportunities without compromising safety or service delivery.
  
• Manage the performance of transport-related suppliers and contractors.
  
• Ensure compliance with transport legislation, road safety regulations and company policies.
  
• Ensure drivers hold valid licenses and permits and complete required training.
  
• Ensure loads depart within the agreed dispatch window and control delivery documents, keys, GPS devices, fuel cards and mobile phones.
  
• Coordinate resolution of delivery issues with customer service and relevant stakeholders.
  
• Maintain accurate transport records and operational documentation.