Universal Banker

Type of Qualification: Bachelor's degree in any discipline

Experience Required

3-4 years

• Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
  
• Experience in sales within the banking industry or related service sectors such as Insurance, SACCOs, and other Financial Services institutions
  

Behavioural Competencies:

• Convincing People
  
• Following Procedures
  
• Interacting with People
  
• Seizing Opportunities
  
• Taking Action
  
• Team Working
  

Technical Competencies:

• Application & Submission Verification
  
• Banking Process & Procedures
  
• Client Acceptance & Review
  
• Customer Understanding
  
• Processing
  
• Product Knowledge