Usability Engineer - User Science

Location: This role will be based remotely in the EMEA region.

• Collecting and synthesizing user data: Developing user insights in diverse formats, scientifically analyzing data from A/B tests, usability studies, and other methodologies to create compelling findings.
  
• Prototyping for impact: Building lightweight prototypes, data visualization dashboards, or automation scripts to enhance broader consumption of research.
  
• Responding to audience needs: Calibrating research presentations with sensitivity and precision in a highly technical environment, understanding what level of depth is right for each stakeholder.
  
• Promoting a data-informed culture: Working closely with process, product, and engineering teams to integrate user research into existing decision-making flows.
  
• Building research scalability and interoperability: Strengthening research ops infrastructure, making key methodologies more accessible, actionable, and repeatable.
  
• Fostering a learning culture: Contribute to the evolving definition of User Science through user-centered training, resource development, and outreach.
  

What we are looking for in you

• Exceptional academic track record from both high school and university
  
• Bachelor’s or Master’s degree in a related field such as Design, Engineering, Data Science or similar, or a compelling narrative about your alternative chosen path.
  
• User research expertise: Proficiency in both qualitative and quantitative user research methodologies, including user interviews, usability testing, A/B testing, surveys, and data analysis.
  
• Tinkerer mindset: A passion for hacking, exploring, and building creative solutions, whether through technical prototyping, scripting, or research tooling.
  
• A degree of technical fluency: Ability to quickly pick up technical concepts, engage deeply with engineering and process optimization teams, and contribute to cross-functional discussions.
  
• A talent for optimization: A strong alignment towards building research ops, systematizing best practices, and creating frameworks for broader knowledge-sharing.
  
• Finely tuned communication skills: Impeccable verbal and written communication abilities, characterized by warmth, precision, and a commitment to maintaining high-quality standards.
  
• Portfolio: A robust portfolio showcasing a range of user research, design, or engineering projects that show a talent for exploration, optimization, and transforming insights into action.
  

• Experience with Linux.
  
• Some conceptual knowledge of container tech (such as LXD, Docker, Kubernetes), OpenStack deployment or operations, or public or private cloud management.
  
• Some experience with or interest in data analysis frameworks in Python (e.g. pandas, seaborn), R, MATLAB or similar.
  
• A proven track record of contributing to Open Source projects or communities.
  
• A passion for aesthetics, visualization, or design.