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Course

Sales

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Sales is a crucial role in any business. For one to be a successful salesperson, they need to understand how to sell with a purpose and to connect with the customer.

This course will teach you what sales really is, the basic concepts of sales, the best-selling techniques and the principles of selling. You will also learn what the top skills that a salesperson require and how to track the sales performance of a team.

What you’ll learn from this course

This course will guide you on

This course will guide you on:

  • The different modes of selling

  • The steps of the selling process

  • The top hard and soft skills that a salesperson needs to be successful

  • The most common sales techniques and the principles of selling

  • How to track and report sales performance

  • The Basics of working as a call center agent

You’ll develop the following skills

Sales strategySales managementNegotiationCustomer relationsCommunication

Course Modules

6 modules

Module 1

Introduction to Sales

This topic explains all the basic concepts of selling that you need to know if you are considering a career as a salesperson.

By the end of this topic, you will be able to:

  • Explain the basic function of sales

  • Describe different modes of selling

  • Outline the steps of the selling process

Module 2

Top Hard Skills that a Salesperson needs to be Successful

This topic explains the hard skills that every salesperson needs to possess to be successful in selling.

By the end of this topic, you will be able to:

  • Implement some of the skills mentioned in your work and generate more sales

Module 3

Top Soft Skills You need to Become a Great Salesperson

This topic explains the soft skills that every salesperson needs to possess to be successful in selling.

By the end of this topic, you will be able to:

  • Implement some of the skills mentioned in your day-to-day activities and generate more sales.

Module 4

Sales Techniques and The Principles of Selling

This topic covers the sales techniques that have been proven to lead to more sales.

By the end of this topic, you will be able to:

  • Generate more sales following the sales techniques mentioned.

  • Apply the principles of selling in your daily interactions with customers.

Module 5

Sales Performance Tracking and Reporting

This topic explains how to manage and track sales performance.

By the end of this topic, you will be able to:

  • Plan and control the sales activities and personnel

  • Track sales performance of your team

Module 6

The Basics of working as a call center agent

This topic explains the basics of working as a call center agent.

By the end of this topic, you will be able to:

  • Explain what a call center agent does on a daily basis.

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Price: Free

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Overview of the course

  • The course is organized by Fuzu
  • 6 quizzes to enhance your knowledge
  • Beginner level

Course organized by

Fuzu

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