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SPIE Oil & Gas Services

CLOSED

Telephony Administrator - Telephony Swap - Out Project

Portharcourt, Nigeria

Hobark International Limited

CLOSED

Front Desk Supervisor

Portharcourt, Nigeria

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WTS Energy

CLOSED

Marine Superintendent

Portharcourt, Nigeria

CLOSED FOR APPLICATIONS

Telephony Administrator - Telephony Swap - Out Project

Closing: Apr 20, 2024

This position has expired

Published: Mar 29, 2024 (2 months ago)

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Job Summary

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Profile

  • Experience with Training towards and/or Certification: CCNP Voice and CCNA Voice
  • Experience with Cisco Unified Communication Manager (CUCM)
  • Experience with Cisco Unified Attendant Console
  • Knowledge and experience with Cisco Unity Connection (CUC)
  • Responsibilities Cisco Unity Express (CUE)
  • Worked on Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax
  • Knowledge and experience with Avaya PBX
  • InformaCast Paging
  • Strong Communication skills, demonstrated ability to work under pressure
Responsibilities

Profile

  • Experience with Training towards and/or Certification: CCNP Voice and CCNA Voice
  • Experience with Cisco Unified Communication Manager (CUCM)
  • Experience with Cisco Unified Attendant Console
  • Knowledge and experience with Cisco Unity Connection (CUC)
  • Responsibilities Cisco Unity Express (CUE)
  • Worked on Standard Telephony Technologies such as PRI, POTS, DID, FXS/FXO, Fax
  • Knowledge and experience with Avaya PBX
  • InformaCast Paging
  • Strong Communication skills, demonstrated ability to work under pressure
  • Increase capacity and decrease cycle time needed to deliver and maintain Telecommunications services to agency clients
  • Device Preparation (Phones and Media packs)
  • Supervises, trains staff, and oversees the IP Telephony area in the absence of the supervisor of the IP Telephony system
  • Provides technical assistance to telephone systems personnel and personnel of various departments regarding telecommunications components.
  • Recommends and assesses specifications for new IP telephony technology for the San Antonio Water System (SAWS).
  • Designs, administers, and analyzes IP telephony systems, Cisco Call Manager, Cisco Unity Unified Communications System, Cisco Conference Connection, Cisco Voice Gateways, Cisco IP Contact Center, Cisco IP Interactive Voice Response (IP-IVR), Computer Telephony Integration (CTI), IP Voice Recording Systems and Voice over IP (VOIP) Protocols.
  • Analyzes and provides Call Detail Records (CDR) call logs depending on department requirements.
  • Reviews requests from various departments determining the best-suited infrastructure. Schedules installations and relocations of telephone services.
  • Designs, documents procedure for business continuity and/or recovery alternatives in the event of failure; works with vendor representatives to resolve known problems; and integrates and troubleshoots integration of multiple platforms.
  • Administers and monitors IP telephony systems for performance.
  • Designs, administers, and analyzes IP telephony systems corporate dial plans and traffic routes for voice network structure, in order to optimize the organization's effectiveness and to provide quality telecommunication service.
  • Supervise Post-deployment support
  • Supervise Decommission of old telephony devices system
  • Supervise Packaging & Reporting
  • Perform assessment, installation, testing, and repair of the SOM Cisco IPT solution as needed to facilitate customer satisfaction with DTMB as their service provider.
  • Telephony Services IPT team member and be responsible for the timely delivery of all scheduled projects and trouble resolution to open tickets as assigned.

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