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Administrative, clerical jobs in Portharcourt, Nigeria
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jobs
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Front Office Executive
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SPIE Oil & Gas Services
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Haventis
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Portharcourt, Nigeria
Choice Talents NG
CLOSEDHospital Administration Manager
Portharcourt, Nigeria
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Oilserv Limited
CLOSEDAdmin Intern
Portharcourt, Nigeria
Closing: Jun 26, 2023
18 days remainingPublished: Jun 5, 2023 (3 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Competencies / Skills / Requirements
- HND in Tourism, Business Administration or other related courses.
- 1 - 3 years in the front office or customer service in hospitality or similar reputable industry.
- Should always be neatly dressed, and wears the complete uniform within the standards set forth by management.
- Should always wear Identity tags at all times in order for recognition.
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Ability to work flexible hours.
- Excellent computer skills.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal and organizational skills.
- Must be guest service-focused and a team player.
- A positive attitude and outgoing personality are essential.
- Must be able to work shifts - days, evenings, weekends, and holidays.
- Ability to relate well with guests and employees.
- Personable, enthusiastic, self-motivated, and able to work independently.
Method of Application
Interested and qualified candidates should send their Applications using the Job Title as the subject of the mail
Responsibilities
Competencies / Skills / Requirements
- HND in Tourism, Business Administration or other related courses.
- 1 - 3 years in the front office or customer service in hospitality or similar reputable industry.
- Should always be neatly dressed, and wears the complete uniform within the standards set forth by management.
- Should always wear Identity tags at all times in order for recognition.
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Ability to work flexible hours.
- Excellent computer skills.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal and organizational skills.
- Must be guest service-focused and a team player.
- A positive attitude and outgoing personality are essential.
- Must be able to work shifts - days, evenings, weekends, and holidays.
- Ability to relate well with guests and employees.
- Personable, enthusiastic, self-motivated, and able to work independently.
Method of Application
Interested and qualified candidates should send their Applications using the Job Title as the subject of the mail
- Responsible for ensuring the front desk is tidy and presentable with all necessary material.
- Answer all incoming calls and redirect them or keep messages.
- Receive letters, packages, etc. and distribute them
- Reviewing the arrival and departure list daily and assisting in preparing and distributing welcome amenities.
- Welcome guests upon arrival/check-in and bid them farewell at check-out.
- Oversee and coordinate all arrivals and departures of special guests (VIPs, etc).
- Respond to guests' needs and anticipate their unstated ones.
- Expect and react promptly to guests’ requirements and inquiries.
- Attends promptly to guests' inquiries and assists them with their needs.
- Responsible for providing information regarding the facilities and all other services available.
- Should have up to date information on daily room occupancy
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Ensures compliance with rules and policies.
- Adhere to strict staff grooming and hygiene standards.
- Logs the day's activities in a logbook to ensure that the next person on duty follows up and is familiar with everything that needs extra attention.
- Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
- Actively listen and resolve guests’ complaints.
- Assists the guest in their travel needs.
- Ensures the guests are satisfied and maintains their satisfaction throughout their time.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.