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Food Concepts Plc

CLOSED

IT Officer

Lagos, Nigeria

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Food Concepts Plc

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Fuzu

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CLOSED FOR APPLICATIONS

IT Officer

Closing: Apr 18, 2024

This position has expired

Published: Apr 3, 2024 (30 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Educational Qualifications / Experience
  • A good First Degree in Computer Science, Computer Engineering, Information Technology or related areas
  • Minimum of 2 years’ experience in a similar role, especially in the QSR/FMCG sector
  • Membership of CISCO, or any other IT related professional qualification is an added advantage.

Skills, Competencies and Requirements:
Functional Competencies/Requirements:

  • Demonstrates ability to troubleshoot hardware, software and network problem
  • Knowledge of Project Management
  • Knowledge of databases, system security and troubleshooting
  • Knowledge of network operations and management
  • Knowledge of systems design and development process
  • Knowledge of various ERP
  • Knowledge of the QSR/Food Industry practices

General Management Competencies / Requirements:

  • Problem Solving & Analysis
  • Good Organizational Skills
  • Keen attention to details
  • Good command of English and above average Report Writing skills
  • Candidates must be decent, efficient and self-confident.

Desired Personal Attributes:

  • Integrity
  • Proactive self-starter
  • Results Orientation
  • Assertiveness & tenacity
  • Ability to cope with and work under pressure.
Responsibilities
Educational Qualifications / Experience
  • A good First Degree in Computer Science, Computer Engineering, Information Technology or related areas
  • Minimum of 2 years’ experience in a similar role, especially in the QSR/FMCG sector
  • Membership of CISCO, or any other IT related professional qualification is an added advantage.

Skills, Competencies and Requirements:
Functional Competencies/Requirements:

  • Demonstrates ability to troubleshoot hardware, software and network problem
  • Knowledge of Project Management
  • Knowledge of databases, system security and troubleshooting
  • Knowledge of network operations and management
  • Knowledge of systems design and development process
  • Knowledge of various ERP
  • Knowledge of the QSR/Food Industry practices

General Management Competencies / Requirements:

  • Problem Solving & Analysis
  • Good Organizational Skills
  • Keen attention to details
  • Good command of English and above average Report Writing skills
  • Candidates must be decent, efficient and self-confident.

Desired Personal Attributes:

  • Integrity
  • Proactive self-starter
  • Results Orientation
  • Assertiveness & tenacity
  • Ability to cope with and work under pressure.

Job Objective

  • To collaborate for the design, analysis and implementation of efficient IT systems. To gather feedback from end users for continuous process system and process improvement.

Key Duties
Field Support Functions:

  • Deploy, configure, maintain and repair IT infrastructure - both software and hardware
  • Support all installations pertaining to all field locations, stores and the Head office.

Administrative Functions:

  • Communicate with stakeholders to understand their requirements
  • Develop and analyze functional specifications
  • Design efficient IT systems to meet business and technology needs
  • Coordinate developers to build and implement technology solutions
  • Integrate multiple systems and reconcile needs of different teams
  • Gather feedback from end users about system performance
  • Plan and oversee projects (e.g. upgrades, hardware/software installations)
  • Provide advice and technical training to end users as required
  • Keep abreast of technology trends and developments

Key Performance Indicators

  • IT System uptime/downtime
  • Mean Time Between Faults
  • Mean Time to Resolve
  • Number of system breaches due to virus attacks and or breaches
  • Network Uptime/downtime.

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