Mid-level Customer support, client care jobs in Abakaliki, Nigeria

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Jhpiego

Front Desk Assistant

Abakaliki, Abuja Nigeria
Closed for applications

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Jhpiego

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Jhpiego

Non-profit + 1 more

Front Desk Assistant

Closed for applications
Job details

Contract Type

Description

Required Qualifications

  • Minimum HND, bachelor’s degree in administration, or a related field.
  • 1-2 years of work experience in similar role
  • Basic computer skills

Knowledge, Skills and Abilities:

  • Experience working in a busy office within the private sector especially with an international organization
  • Basic computer skills.
  • Ability to operate and use a PBX phone system


Responsibilities
  • Provide support to Jhpiego staff in the office and ensure efficient and prompt operation of the reception and front office in general.
  • Receive and records bids submission documents
  • Manage the attendance system and phone system and ensure that all phone problems are rectified promptly in liaison with IT.
  • Work with Admin officer responsible for flight booking and issuing ticket authorization using the flight ticket register
  • Maintain a telephone log indicating all international and cell calls made through the reception and ensure that the Jhpiego phone policy is adhered to.
  • Ensure that the reception area is clean and promptly receive and assist visitors.
  • Ensure that all in-coming mail and deliveries are correctly distributed and in a timely manner.
  • Ensure that all Abuja and International out-going mail is correctly addressed, recorded and all mail (Abuja and international) is sent out on time and collected promptly by courier company staff.
  • Ensure that all visitors to Jhpiego Nigeria office from Baltimore and other/overseas country offices receive the guest cell phone for use while in country. Jhpiego Nigeria office staff contacts should be given to the guest for easy access. S/he should also ensure that all these staff numbers are keyed in the cell phone. S/he should then ensure the cell phone including all its accessories are returned before the guest departs.


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