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Customer support, client care Jobs in Nigeria

28

jobs

Isurf Global Services

Only on Fuzu

LOAN COLLECTION | RECOVERY OFFICER

Ikeja, Lagos, Nigeria

Set Express GmbH

Fast Apply
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Backoffice And Sales Support NGN

Remote, Nigeria

Set Express GmbH

Fast Apply
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Inbound Sales And Support Team Lead NGN

Remote, Nigeria

Husk Power Systems

Manager, Customer Engagement

Abuja, Nigeria

Flutterwave

Senior Associate, Customer Lifecycle Management

Lagos, Nigeria

Moniepoint Incorporated

Customer Success Officer (Inbound Calls)

Lagos, Nigeria

Speedaf

Customer Service Representative

Asaba, Nigeria

First Bank of Nigeria Limited

Relationship Manager - Public Sector

Abuja, Nigeria

Blue Advisory

Customer Service Officer

Lagos, Nigeria

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NewGlobe Education

Senior Director, Communication

Lagos, Nigeria

Only on Fuzu

LOAN COLLECTION | RECOVERY OFFICER

Closing: Jan 5, 2024

27 days remaining

Published: Dec 5, 2023 (4 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Salary:

Salary Period:

Contract Type:

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Workdays: Monday - Saturday,

Work Hours: 8:30 am - 5:30 pm.

Break Period: 12 pm - 1 pm



Salary/ Benefits:

- Gross salary: 50,000 - 75,000+ (basic pay, performance, Saturday pay is double the pay, Seniority allowance and Transport subsidy inclusive)

- Weekly bonus.

- Public holiday is overtime pay paid times 3 for that day and are still paid as statutory at the end of the month.



Responsibilities


Workdays: Monday - Saturday,

Work Hours: 8:30 am - 5:30 pm.

Break Period: 12 pm - 1 pm



Salary/ Benefits:

- Gross salary: 50,000 - 75,000+ (basic pay, performance, Saturday pay is double the pay, Seniority allowance and Transport subsidy inclusive)

- Weekly bonus.

- Public holiday is overtime pay paid times 3 for that day and are still paid as statutory at the end of the month.




- Keep track of assigned accounts to identify outstanding debts.

- Plan a course of action to recover outstanding payments.

- Locate and contact debtors to inquire about their payment status.

- Negotiate payoff deadlines or payment plans.

- Handle questions or complaints.

- Investigate and resolve discrepancies.

- Create trust relationships with debtors when possible to avoid future issues.

- Update account status and database regularly.

- Alert superiors of debtors unwilling or unable to pay when necessary


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