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Customer support, client care Jobs in Nigeria

100

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Dynamic Careers Group

Fuzu Exclusive
Customer Service Representative

Lagos, Nigeria

Reena Resources Enterprises

Fuzu Exclusive
Customer Service Agent - Lagos

Lagos, Nigeria

Reena Resources Enterprises

Fuzu Exclusive
Customer Service Agent - Abuja

Abuja, Nigeria

MPG Partnering

Fuzu Exclusive
Virtual Customer Care Specialist

Remote/Virtual, Nigeria

PG Consulting Limited

Fuzu Exclusive
Customer Service Agent

Lagos, Nigeria

Leadspring NG

Fuzu Exclusive
Customer Service Representative

Lagos, Nigeria

Suave Group LLC

Fuzu Exclusive
Client Relations Officer

Lagos, Nigeria

SIGNALTRADINGHUB

Fuzu Exclusive
Customer Service Representative

remote , Nigeria

Makintouch Consulting

Fuzu Exclusive
Female Customer Service / Media Rep

Lagos, Nigeria

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Pickmeup Technologies

Fuzu Exclusive
Female Customer Care Representative (Warri)

Warri, Nigeria

Fuzu Exclusive

Customer Service Representative

Closing: Jun 23, 2022

2 months remaining

Published: May 12, 2022 (5 days ago)

Job Requirements

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Job Summary

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Dynamic Career Int currently seeks to hire a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


Responsibilities
Dynamic Career Int currently seeks to hire a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


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