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Customer support, client care Jobs in Nigeria
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3Line Card Management Limited
Fuzu ExclusiveCustomer Service Officer (Intern)
Lagos, Nigeria
Fadac Resources and Services
Fuzu ExclusiveCustomer Service Officer
Lagos, Nigeria
MainOne
Fuzu ExclusiveCustomer Experience Officer
Lagos, Nigeria
MainOne
Fuzu ExclusiveCustomer Experience Data Analyst
Lagos, Nigeria
MainOne
Fuzu ExclusiveGNOC Service Desk Engineer (Level 1)
Lagos, Nigeria
MainOne
Fuzu ExclusiveGNOC Service Desk Engineer (Level 1) - Contract
Lagos, Nigeria
Lagoon Hospitals
Fuzu ExclusiveCustomer Service Officer
Lagos, Nigeria
Access Bank
Fuzu ExclusiveRelationship Manager, Commercial Banking Division
Lagos, Nigeria
Lavita Group
Fuzu ExclusiveAdmin / Customer Service Officer
Island, Lagos, Nigeria
Shac & Bango Technology Limited
Fuzu ExclusiveCustomer Service Representative
Lagos, Nigeria
MeritAbode Nigeria Limited
Fuzu ExclusiveCustomer Service Officer
Ikeja, Lagos, Nigeria
Baker Hughes
Fuzu ExclusiveField Operator - Wireline Services
Port Harcourt, Rivers, Nigeria
Raadaa Partners International Ltd.
Fuzu ExclusiveCustomer Care Service Representative
Abuja (FCT), Nigeria
Tempkers
Fuzu ExclusiveClient Service Associate Recruitment
Abuja (FCT), Nigeria
NENnetworks Nigeria
Fuzu ExclusiveClient Service Executive
Lagos, Nigeria
NENnetworks Nigeria
Fuzu ExclusiveClient Managers
Abeokuta, Nigeria
First Bank of Nigeria Limited
Fuzu ExclusiveRelationship Manager, Financial Institutions And Multilaterals
Abuja (FCT), Nigeria
Pruvia Integrated Limited
Fuzu ExclusiveCustomer Service Officer
Lagos, Nigeria
Microsoft
Fuzu ExclusiveCustomer Success Account Manager (CSAM)
Nigeria, Nigeria
BetaStore
Fuzu ExclusiveCustomer Service Representative
Lagos, Nigeria
UHR Consult Limited
Fuzu ExclusiveCustomer Service Representative
Abuja, Nigeria
VAB Solutions
Fuzu ExclusiveClient Sales Manager
Lagos, Nigeria
Alfred & Victoria Associates
Fuzu ExclusiveCustomer Service Officer
Lagos, Nigeria
Alfred and Victoria Associate
Fuzu ExclusiveCustomer Relationship Officer (Internet Service Provider)
Lekki, Lagos, Nigeria
Hilton Hotels & Resorts
Fuzu ExclusiveCustomer Service Agent
Abuja, Nigeria
Alfred and Victoria Associate
Fuzu ExclusiveCustomer Service Officer
Lagos, Nigeria
Vasiti.com
Fuzu ExclusiveCustomer Service Officer
Lagos, Nigeria
Risk Control Services Nigeria Limited
Fuzu ExclusiveClient Relationship Officer
Ajah, Lagos, Nigeria
Mysuredeal Online Store
Fuzu ExclusiveCustomer Care Representative (Morning & Night Shift)
Ikeja, Lagos, Nigeria
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54gene
Fuzu ExclusiveCustomer Experience Manager
Lagos, Nigeria
Closing: Dec 21, 2021
13 days remainingPublished: Dec 7, 2021 (1 day ago)
Job Requirements
Education:
Bachelor's degree
Work experience:
2 years
Language skills:
English
Job Summary
Contract Type:
Full time
Job Summary
- ND / HND / B.Sc Degree.
- Minimum of 2 years experience in a call centre environment.
- Strong communication skills, including active listening and clear articulation.
- Ability to solve problems and alleviate conflicts or escalate tactfully.
- Ability to multitask, manage time, and prioritise.
- Able to work individually and as a team.
Responsibilities
Job Summary
- ND / HND / B.Sc Degree.
- Minimum of 2 years experience in a call centre environment.
- Strong communication skills, including active listening and clear articulation.
- Ability to solve problems and alleviate conflicts or escalate tactfully.
- Ability to multitask, manage time, and prioritise.
- Able to work individually and as a team.
Responsibilities
- Manage the customer engagement channels of the company.
- Resolve customer issues on the go.
- Manage irate customers.
- Display respectful and courteous manners while engaging customers.
- Able to adapt to shift changes and restore shift patterns.
- Build expert and dynamic knowledge of company products and services.
- Research information using available resources to satisfy customer inquiries.
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships.
- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties.
- Meet daily personal / team qualitative and quantitative targets by recommending and explaining benefits of additional company services, and seizing opportunities to sell products and services whenever possible.
- Maintain daily recordings, and log and document issues and resolutions in an electronic database for sales and executive management teams to review.
- Escalate customer issues to multiple levels depending on the issue.
