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Published
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Industry
Seniority
98
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Reena Resources Enterprises
Fuzu ExclusiveAbuja, Nigeria
Closing: Jun 22, 2022
27 days remainingPublished: May 25, 2022 (1 day ago)
Education:
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A responsible customer service representative helps with helpful information, responds to complaints, and answers questions from customers. They are the face of the organization and ensure that customers/clients are satisfied at all times.
A responsible customer service representative helps with helpful information, responds to complaints, and answers questions from customers. They are the face of the organization and ensure that customers/clients are satisfied at all times.
Thorough knowledge of our products and services in order to be able to answer questions.
Acknowledging and resolving customer complaints.
Responding promptly to customer inquiries.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating with customers through various channels.
Skills:
Effective communication
Technical knowledge
Active listening
Adaptability
Attentiveness
Conflict resolution
Creativity
Decision making
Dependability
Patience
Quick thinking
Responsiveness
Timeliness, and friendliness.
Qualifications
OND/HND/BSC in Managerial and Customer related course of study
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