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Stanbic IBTC Bank
Officer, Client Communications
Lagos
• Nigeria
Closed for applications
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Stanbic IBTC BankProfession (Entry and Basic-level)
Accounting, finance, banking, insurance,Administrative, clerical,Business, strategic management,Customer support, client care,Engineering, architecture,Human resources,Information technology, software development, data,Mechanical engineering,Media, communications, languages,Medical, health,Project, program management,Sales, marketing, promotion,Teaching, training,Transportation, logistics, driving,
Industry (Media, communications, languages, Entry and Basic-level)
Seniority (Media, communications, languages)
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Stanbic IBTC Bank
Financial Services
Description
The main job purpose of the Client Communication Agent is to ensure customer satisfaction and retention (customer loyalty) in their day-to-day activity as well as provide channels to improve on the current processes to enhance world-class service delivery to clients. The Client communications officer is also responsible for the management of the Pension Solution Mailbox to ensure prompt and quality response to clients.
Qualifications
- Minimum of a B.SC in any related course
- Work experience in any pension fund administrators would be an added advantage
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