Account Manager

Qualifications:

· Experience in a commercial, customer-facing role (aviation/travel preferred)

· Knowledge of GDS, ticketing, Salesforce and sales systems. Excellent analytical skill, ability to interpret data and trends

· Excellent communication and stakeholder management skills

· Proficiency in MS Office + fluent English

· Responsible for the account portfolio, reviewing sales data and managing accounts to drive revenue and seek tactical opportunities for Qatar Airways.

· Design sales initiatives and campaigns to drive corporate and leisure acquisition and increase activation from existing accounts.

· Provide support to all corporate and leisure customers including onboarding and account queries.

· Review revenue performance for key SME customers, submit sales call plans, sales reports, CRM via Salesforce to progress those accounts through the Corporate and Leisure pipeline.

· Drive awareness by promoting campaigns and ensuring maximum publicity through media coverage, in coordination with relevant stakeholders in Head Office, Qatar.

· Provide market intelligence, feedback programme concerns and recommend corrective action and solutions.

· Advise trade and corporate teams on forthcoming product developments and special promotions.

· Represent Qatar Airways as the ambassador at trade exhibitions and relevant corporate/leisure events.