Analyst - Customer Analytics, North East

• First degree in Economics, Statistics, Mathematics, Computer science, Engineering, or any related field.
  
• Fluent in English.
  

• 2 years in a business analyst or business analyst support role
  
• 2 years’ work experience within data analysis, programming, reporting or general business experience, including formal business/market analysis and data manipulation/ mining experience.
  
• Understanding of Marketing Analytics by channel
  

• Own regional BI architecture:
  
• • Power BI dashboards
    
  • Automated data pipelines
    
  • Single version of truth for the region
    
• Deliver state, LGA, cluster, and site-level analytics across:
  
• • Revenue
    
  • Subscribers
    
  • Usage (Voice/Data)
    
  • Quality of Experience
    
  • Site profitability
    
• Proactively identify:
  
• • Underperforming micro-markets
    
  • White spaces and demand gaps
    
  • Early warning signals (churn risk, congestion, site profitability)
    
• Replace static reporting with predictive and prescriptive insights.
  
• Handle advanced ad-hoc analytics for RGM and regional leadership.
  
• Support localized go-to-market strategies:
  
• • location-specific offers
    
  • Channel mix optimization
    
  • Sales deployment targeting – GC opportunity mapping
    
• Integrate external data (population, income proxies, mobility, POIs) into insights.