Analyst - Products

Requirements

• First degree in any related discipline
  
• Fluent in English
  

• Minimum of 3-5 years in product development, analysis, management, or related fields.
  
• Experience working in Agile/Scrum environments
  
• Experience in telecom or digital services is an advantage
  

• Translate business requirements into structured user stories, acceptance criteria, and process flows
  
• Support backlog refinement and ensure readiness of items for Agile delivery
  
• Coordinate with IT and cross-functional teams to ensure timely feature delivery
  
• Support and validate User Acceptance Testing (UAT) including test cases, defect tracking, and sign-off
  
• Maintain accurate product documentation, reports, and knowledge repositories
  
• Track product performance metrics and provide actionable insights
  
• Ensure compliance with regulatory and internal governance requirements
  
• Collaborate with Marketing and CX teams to support product positioning and go-to-market readiness
  
• Prepare internal materials including FAQs, journey flows, and training guides
  
• Conduct competitor and market analysis to inform product improvements
  
• Provide regular status updates and reporting to management and stakeholders