Associate, IT/Admin

Required Qualifications and Experience

• Bachelor’s degree from a recognized academic institution in Business Administration, Computer Science, Management or any related field.
  
• One to two (1-2) years of Technical administrative support experience preferably in an International NGO or an equivalent combination of education and experience.
  
• Demonstrates strong ability to navigate and utilize specialized administrative software relevant to program operations including expertise in Google Workspace (Docs, Sheets, Slides, Drive, etc.).
  
• Proficiency in English is required for both verbal and written communication. Fluency in Hausa language is an additional advantage.
  

• Organize and coordinate meetings, conferences, and events to ensure flawless execution, including managing schedules, guest lists, refreshments and logistics.
  
• Creates, edits, and disseminates documents such as correspondence, reports, drafts, and emails while adhering to high standards of professionalism and accuracy.
  
• Assist in assigning daily tasks and overseeing the maintenance of electronic and physical copy filing systems, and modifying documents including correspondence, reports, drafts, and emails.
  
• Demonstrate a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, diagnosis and solves computer software and hardware faults.
  
• Facilitate seamless communication and collaboration by acting as a primary point of contact for internal and external stakeholders.
  
• Fostering professional relationships, and ensuring responsive and effective interactions.
  
• Ensuring excellence by meeting deadlines, prioritizing tasks effectively, and demonstrating professionalism in all outputs.
  
• Troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.