Business Development Manager

Requirements

• Bachelors degree in Business Administration, Marketing, or a related field.
  
• 3 years of experience in business development, sales, or merchant acquisition, preferably in fintech or financial services.
  
• Proven track record of managing and training sales teams to achieve sales targets.
  
• Demonstrated ability to onboard and manage a large network of merchants.
  

Key Skills

• Strong leadership and team management skills.
  
• Excellent communication and negotiation abilities.
  
• Proficiency in using CRM tools and Microsoft Office Suite.
  
• Analytical skills with the ability to use data to drive decision-making.
  
• Strategic thinker with a results-oriented mindset.
  

Merchant Network Expansion

• Establish and build out a robust merchant network for KudaPOS within Lagos.
  
• Identify new market opportunities and onboard merchants in various sectors, including retail, FMCG, hospitality, and e-commerce.
  
• Create and maintain relationships with agents, aggregators, and merchants to ensure long-term engagement.
  

Management and Training

• Manage and oversee a team of over 20 field agents and business development executives.
  
• Develop and deliver training programs for BDEs, merchant agents, and other team members to ensure a deep understanding of KudaPOS and its benefits.
  
• Conduct induction training and provide ongoing support to team members.
  

Sales and Customer Engagement

• Drive awareness and educate merchants and customers on the features and benefits of KudaPOS.
  
• Ensure merchants attract customers to use KudaPOS by providing strategic guidance and support.
  
• Collaborate with merchants to identify pain points and offer tailored solutions.
  

Performance Monitoring and Reporting

• Set sales targets and develop strategies to meet and exceed them.
  
• Provide weekly performance reports and market insights to management.
  

• Track team performance and ensure alignment with organizational goals.
  

Market Development and Strategy

• Coordinate and maintain relationships with agents, aggregators, and merchants.
  
• Leverage networking opportunities to create new business partnerships and onboard additional agents/merchants.
  

• Develop and execute strategies to increase sales volume and market share.
  

Process Improvement and Collaboration

• Adopt a team-oriented approach to work with internal teams and external stakeholders.
  
• Collaborate with marketing, operations, and customer success teams to streamline processes and enhance merchant satisfaction.