Business Relationship Officer, Other Financial Institutions

Requirements:

Bachelor’s degree in Finance, Economics, Business Administration, Banking, or a related field.

Experience:

Minimum 5 - 7 years of relevant experience in relationship management, partnership development, or business development within the financial services or fintech sector within the OFI segment. Post NYSC experience.

Partnership & Relationship Management

• Develop and maintain productive business relationships with key decision-makers in other financial institutions (OFIs).
  
• Serve as the primary point of contact for partner institutions, ensuring timely communication and issue resolution.
  
• Identify partnership opportunities that align with the company’s financial inclusion and revenue growth objectives.
  
• Negotiate and manage partnership agreements, SLAs, and commercial terms.
  
• Conduct periodic performance reviews with partners to assess service quality, transaction performance, and growth potential.
  

Business Development & Growth

• Drive adoption of the company’s payment and fintech solutions across partner OFIs.
  
• Collaborate with internal product, technology, and operations teams to onboard new partners and deploy services efficiently.
  
• Identify and execute initiatives that enhance transaction volumes, float balances, and cross-platform activities.
  
• Support product innovation and joint solutions targeted at the OFI segment.
  

Operational & Risk Management

• Monitor and ensure partner compliance with regulatory requirements, internal policies, and operational standards.
  
• Resolve operational challenges in collaboration with internal support teams.
  
• Track and reconcile financial transactions, settlements, and partner accounts as required.
  
• Maintain accurate and updated partner records in CRM or internal systems.
  

Performance Monitoring & Reporting

• Analyze partner performance metrics and prepare periodic business and performance reports.
  
• Provide insights on market trends, competitor activities, and emerging opportunities in the OFI space.
  
• Support management decision-making through data-driven reporting and recommendations.