Business Relationship Officer, Payloft

Requirements:

Bachelor’s degree in Finance, Business Administration, Economics, Computer Science, or a related field.

Experience:

Minimum of 3 years of relevant work experience in fintech, digital payments, e-commerce, or financial services. Post NYSC experience.

• Support the development and execution of Payloft’s payment solutions within the e-commerce group.
  
• Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.
  
• Collaborate with product, technology, and compliance teams to design and improve payment workflows.
  
• Conduct market research to identify opportunities for innovation in e-commerce payments.
  
• Ensure adherence to financial regulations, risk management policies, and compliance standards.
  
• Provide insights on customer and merchant feedback to improve Payloft products.
  
• Prepare reports and dashboards to track KPIs and department performance.
  
• Assist in onboarding and supporting merchants and partners using Payloft solutions.