Closing: Mar 30, 2024
This position has expiredPublished: Mar 15, 2024 (2 months ago)
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Job Summary
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Requirements
- Bachelor's Degree in Mass Communication, Marketing or a related field.
- Minimum of 3 years of experience in the food industry as a customer care representative
- Time Management
- Effective communication skill
- Tech Savvy
- Proximity to location is an advantage.
Responsibilities
Requirements
- Bachelor's Degree in Mass Communication, Marketing or a related field.
- Minimum of 3 years of experience in the food industry as a customer care representative
- Time Management
- Effective communication skill
- Tech Savvy
- Proximity to location is an advantage.
Job Duties
- Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
- Greet customers warmly and provide a positive first impression.
- Assist customers with billing inquiries and payment processing
- Monitor and maintain cleanliness in customer areas, including tables and restrooms
- Suggest additional menu items or specials to enhance the customer experience
- Promote add-ons or promotions to increase sales
- Develop creative materials for marketing campaigns
- Coordinate and oversee food photoshoots for promotional materials and social media
- Develop creative content for social media platforms.
- Conceptualize and plan creative events within the restaurant space
- Work closely with chefs to visually enhance the presentation of dishes
- Conduct research on various topics, gather data and compile results
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