Superflux International Limited

Customer Service Representative

Lagos, Nigeria

8 days remaining

Phillips Outsourcing Services Nigeria Limited

Call Centre Agent - Onipanu

Lagos, Nigeria

16 days remaining

Phillips Outsourcing Services Nigeria Limited

Call Centre Agent

Lagos, Nigeria

16 days remaining

MTN Nigeria

Manager - Customer Acquisition And Compliance, Sales And Distribution

Lagos, Nigeria

1 day ago

Phillips Outsourcing Services Nigeria Limited

Customer Experience Officer - Onipanu

Lagos, Nigeria

9 days remaining

Phillips Outsourcing Services Nigeria Limited

Customer Experience Officer

Lagos, Nigeria

9 days remaining

Bukka Hut

Contact Center Agent

Lagos, Nigeria

1 day remaining

PalmPay

Reconciliation Specialist

Lagos, Nigeria

9 days remaining

SIMS Nigeria Limited

Store Officer - Mainland

Lagos, Nigeria

8 days remaining

Get personalised job alerts directly to your inbox!

Trainlance

Client Success Lead

Lagos, Nigeria

7 days remaining

Top cities with open vacancies

Jobs in Lagos

Companies hiring now

Ascentech Services Limited,

Ecobank Nigeria LTD,

Mopheth Nigeria Limited,

Philips Outsourcing,

Phillips Outsourcing Services Nigeria Limited

Country / Region

Africa

Kenya

Uganda

Fuzu

About Fuzu

Careers at Fuzu

Customer Service Representative

Superflux International Limited

Lagos,Nigeria

Closing: Oct 13, 2023

8 days remaining

Published: Oct 4, 2023 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Requirements

Candidates should possess HND / B.Sc Degrees in Marketing or related fields with 2+ years relevant work experience.
Excellent sales and negotiation skills, with the ability to close sales and meet targets.
Strong communication and interpersonal skills, with the ability to build rapport with customers over the phone.
Friendly and approachable demeanor with a genuine desire to assist customers.
Strong ethical and professional conduct when handling sensitive customer information.
Ability to work independently and as part of a team in a fast-paced environment.
Basic computer skills, with experience in CRM software
Proven working experience as Customer Service Representative.

Responsibilities

Requirements

Candidates should possess HND / B.Sc Degrees in Marketing or related fields with 2+ years relevant work experience.
Excellent sales and negotiation skills, with the ability to close sales and meet targets.
Strong communication and interpersonal skills, with the ability to build rapport with customers over the phone.
Friendly and approachable demeanor with a genuine desire to assist customers.
Strong ethical and professional conduct when handling sensitive customer information.
Ability to work independently and as part of a team in a fast-paced environment.
Basic computer skills, with experience in CRM software
Proven working experience as Customer Service Representative.

Upsell and cross-sell products to increase revenue and enhance the customer experience.
Provide product information, answer questions and address customers’ concerns.
Make outbound calls to potential customers who have shown interest in our products.
Assist customers promptly, addressing their needs, enquiries and concerns with professionalism and a friendly demeanor.
Develop strong relationships with customers.
Provides satisfactory response to customer’s request/enquiries on products.
Close sales over the phone, achieving or exceeding monthly sales targets
Maintain a positive and professional attitude, even in challenging situations.
Resolve issues as they arise and ensure customer satisfaction.
Gather and relay customer feedback to Management to improve product offerings and customer service.

Customer support, client care jobs in Lagos, Nigeria