Financial Institutions Sales Head

Responsibilities
This job needs the incumbent to possess specialized product knowledge in Cash and Trade across FI segment.
The complexity of the FI segment stems from:

• Impact of regulatory guidelines and restrictions
• Credit linkages
• Reciprocity orientation
• Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to:
• Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others
• Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy.
• Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments.
• Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products.
• Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers.

Financial/ Budgetary:

• Delivering revenue growth goals across Nigeria and Ghana with a specific focus on Commercial banks and Central Banks
• Handling a 80+ client base with another a few prospects

Key Deliverables:

• Manage customer expectation with the existing resource base. To ensure customer confidence despite instances of non or error-prone delivery due to resource capacity constraints both in terms of people as well as system.
• Increasing customer volumes/revenues in a competitive and dynamic environment.
• Developing personal rapport with customers. As a result, become the first point of escalation on any issue.
• Knowledge depth within the cash and trade organization, for value-adding beyond one’s normal scope of activities on an ongoing basis.
• Promote team involvement in Process and Change Management within the myriad of existing regulatory constraints.

Qualifications

• Bachelor's Degree or Master's Degree (preferred)
• Prior work experience in financial services experience in the areas described above.
• Relevant experience in the field of transaction banking or relationship management in cash and trade
• Ability to quickly understand cash and trade product propositions, business drivers, policies, customer needs and market and competition.
• Demonstrate thought leadership. Ability to create longer term, content trust and advisory based relationships will all the customers in the portfolio
• Managing effectively, the success transfers from TTS regional and global cash and trade sales teams.
• Analytical skills - to evaluate various alternative solutions to customer need.

Responsibilities
This job needs the incumbent to possess specialized product knowledge in Cash and Trade across FI segment.
The complexity of the FI segment stems from:

• Impact of regulatory guidelines and restrictions
• Credit linkages
• Reciprocity orientation
• Incumbent should possess specialized product knowledge of TTS products, keen understanding of the FI segment and the ability to build senior relationships. In addition, the incumbent has to:
• Work with coverage teams, regional and global FI teams, product teams regional bank partners amongst others
• Ability to deal with uncertainty and change due to internal requirements and regulations change and adapt strategy.
• Evolving buying centers- like Chief Digital officer and teams and stay on top of changing key decision maker networks across client segments.
• Achieving an aggressive revenue growth number in a highly competitive market by selling a diverse portfolio of 10+ products/sub-products.
• Maintaining customer relationships across diverse functions like Accounts, Treasury, Marketing, Purchase, IT etc. to ensure appropriate coverage across buying centers.

Financial/ Budgetary:

• Delivering revenue growth goals across Nigeria and Ghana with a specific focus on Commercial banks and Central Banks
• Handling a 80+ client base with another a few prospects

Key Deliverables:

• Manage customer expectation with the existing resource base. To ensure customer confidence despite instances of non or error-prone delivery due to resource capacity constraints both in terms of people as well as system.
• Increasing customer volumes/revenues in a competitive and dynamic environment.
• Developing personal rapport with customers. As a result, become the first point of escalation on any issue.
• Knowledge depth within the cash and trade organization, for value-adding beyond one’s normal scope of activities on an ongoing basis.
• Promote team involvement in Process and Change Management within the myriad of existing regulatory constraints.

Qualifications

• Bachelor's Degree or Master's Degree (preferred)
• Prior work experience in financial services experience in the areas described above.
• Relevant experience in the field of transaction banking or relationship management in cash and trade
• Ability to quickly understand cash and trade product propositions, business drivers, policies, customer needs and market and competition.
• Demonstrate thought leadership. Ability to create longer term, content trust and advisory based relationships will all the customers in the portfolio
• Managing effectively, the success transfers from TTS regional and global cash and trade sales teams.
• Analytical skills - to evaluate various alternative solutions to customer need.

• Build the strategy for the FI business- across identification and growth of new business segments, new clients and new flows with a core focus on digitization and market share growth
• Establish, nurture and lead relationships with senior client buying centers for all key clients typically at the level of EDs/GMs and CXO’s.
• Be recognized as a thought leader in the industry and work with customers to provide an enabling solution, 1st to market in an evolving business environment.
• To penetrate deeper and grow market share across Commercial Banks and Central Banks to further consolidate our position as a top correspondent through implementation of various strategies including “Bank for Banks” to help our bank clients compete with growing fintechs in the cross-border payments space.
• Be a leader in innovation & digitization, and uptier client engagements through co-creation and collaboration including open mindset on collaboration with fintechs in collaboration with the Solutions Sales Head for Fintechs
• Provide supervisory support and guidance to Global Solution Sales and Client Executives supporting the portfolio.
• Build productive working relationships with partner groups across regional/global sales teams, product, operations & technology, legal, compliance, coverage and market teams. Be involved in cross-functional workgroups to ideate and implement actions that improve customer experience with Citi TTS