Head of Program

Strategy and vision

• Contribute to the development and update of the country strategy, within INTERSOS overall global strategic plan, values and principles
  
• Work as part of the Senior Management Team to share ideas and program recommendations, supporting and implementing continuous improvement on activities, processes and procedures to optimise results and improve quality of delivery in line with quality standards
  
• Determine, set and deliver goals and objectives for the program team in line with the mission strategic objectives
  

Program management

• Supervise and guide the program team (Program Managers, Grants & Reporting Managers, Technical Coordinators)
  
• Ensure program coordination and coherence across portfolio
  
• Ensure program and project reviews are regularly and effectively conducted, monitor the delivery of programs based on work plan
  
• Together with the Finance and Logistics Managers, ensure adequate resources allocation are provisioned to deliver programs.
  

Accountability and quality control

• Oversee and support continuous improvement of program quality standards
  
• Explore innovative solutions to improve the impact on program
  
• Oversee the program development, implementation, ensuring targets and quality are respected in collaboration with MEAL department
  

Representation and advocacy

• Together with the Country Director and Finance and Logistics Managers, establish strong and efficient partnerships with organisations, donors and authorities, in line with the country strategy
  
• Represent INTERSOS in relevant coordination forums
  
• Contribute to the definition of the country advocacy strategy and represent INTERSOS within national and international media and participate in community activities as appropriate
  

People management

• Lead the program team ensuring daily supervision and regular support to maximize efficient performance
  
• Communicate with the program team on program status, risks and issues in an appropriate and timely manner. Ensure regular and timely communication between project team members
  
• Monitor the completion of tasks and ensure good performance and record on appropriate systems