Closing: Apr 14, 2024
This position has expiredPublished: Apr 1, 2024 (2 months ago)
Job Requirements
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Job Summary
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- Bachelor's Degree in Computer Science, Information Technology, or related field (2.2/Upper Credit Minimum).
- Master’s Degree or MBA preferred.
- ITIL and PMP certifications desirable.
- Strong leadership and interpersonal skills.
- Demonstrated operational excellence and problem-solving abilities.
- 15+ years of experience in network and infrastructure operations.
- 10+ years of experience in technical operations management.
- Experience in Agile project management and large-scale system architecture.
- Customer-focused, tech-savvy, results-driven mindset.
Responsibilities
- Bachelor's Degree in Computer Science, Information Technology, or related field (2.2/Upper Credit Minimum).
- Master’s Degree or MBA preferred.
- ITIL and PMP certifications desirable.
- Strong leadership and interpersonal skills.
- Demonstrated operational excellence and problem-solving abilities.
- 15+ years of experience in network and infrastructure operations.
- 10+ years of experience in technical operations management.
- Experience in Agile project management and large-scale system architecture.
- Customer-focused, tech-savvy, results-driven mindset.
- Lead the long-term technical strategy for the business division, overseeing network design, optimization, security, service delivery, and program management. Develop team capabilities.
Key Responsibilities
- Manage 24x7 technical infrastructure operations and availability.
- Lead IT infrastructure services team, setting goals, prioritizing projects, and managing budgets.
- Define overall mission of the infrastructure services team.
- Provide operational support for network operations and technical assistance center.
- Develop and articulate IT strategies and vision to stakeholders.
- Collaborate with IT and business leaders to implement strategic plans for IT infrastructure.
- Design scalable, fault-tolerant network architecture for corporate clients.
- Manage technical operations, setting strategic direction and objectives.
- Lead technology infrastructure implementation and operation.
- Support internal technical operations and projects.
- Establish KPIs and metrics for technical operations.
- Maximize operational efficiency and drive cost reduction.
- Demonstrate leadership in team development and operational excellence.
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