Lead - Retail And Salary Loan

Requirements

• BSc in Accounting, Economics, Banking, Finance and Commerce (or relevant fields).
• 6 - 7 years of experience in financial services/ fintech, with a focus on loan recovery and managing loan portfolios
• Proven track record in loan recovery
• Demonstrated experience in managing loan portfolios
• Extensive background in financial services or Fintech, underscoring a deep understanding of the industry's nuances and dynamics
• Solid understanding of Credit regulation within the Nigeria banking industry.

Requirements

• BSc in Accounting, Economics, Banking, Finance and Commerce (or relevant fields).
• 6 - 7 years of experience in financial services/ fintech, with a focus on loan recovery and managing loan portfolios
• Proven track record in loan recovery
• Demonstrated experience in managing loan portfolios
• Extensive background in financial services or Fintech, underscoring a deep understanding of the industry's nuances and dynamics
• Solid understanding of Credit regulation within the Nigeria banking industry.

• Manage a team of underwriters, collection agents, and analysts, including recruitment, training, development, and performance management
• Develop and implement underwriting standards, procedures, and policies for all retail lending products to effectively evaluate borrower creditworthiness and manage portfolio risk
• Oversee the underwriting process from application through decisioning to ensure consistency, accuracy and compliance with policies and regulations
• Monitor portfolio performance metrics including delinquencies, losses, and recoveries; analyze trends and recommend strategies to optimize results
• Establish collection policies and procedures, including account segmentation, treatment strategies, contact strategies, promise-to-pay options, settlement authority.
• Develop and manage collections performance metrics such as promise-to-pay ratios, contact rates, promise ratios, roll rates, and recovery rates. Identify trends and continuously refine strategies.
• Manage timelines for accounts moving through collections cycle, ensuring appropriate treatment strategies are utilized based on delinquency status.
• Oversee late stage collections including pre-charge off activities, lien perfection, repossessions, foreclosures, bankruptcies, probate/estates.
• Determine appropriate use of internal collections staff versus placement with external collection agencies. Establish agreements and manage relationships with third party agencies.
• Monitor performance of external agencies, ensuring compliance with regulations and company policies.
• Implement collections technology solutions to increase productivity and enhance strategies. Stay current on collections best practices.
• Develop tailored workout programs to maximize recoveries including loan modifications, payment plans, settlements.
• Ensure collections practices adhere to all applicable regulations and consumer protection laws.
• Partner with other business leaders to balance portfolio growth with risk management and deliver on broader organizational objectives
• Participate in new product development, providing input on credit risk factors, underwriting criteria, and portfolio implications
• Contribute to long-term credit strategy by analyzing competitive intelligence, emerging trends, and regulatory changes to identify growth opportunities
• Stay current on industry best practices, lending technologies, and data analytics to identify opportunities for increased efficiency and reduced costs