Management Services Officer

• Education: Advanced University degree in Business Administration, Public Administration, Political Science, Finance, Accounting, Economics, Human Resources Management, Engineering (Civil, Mechanical, Industrial) or other relevant field relating to office management and administration, OR
  

• First University degree with additional years of related work experience and/or training/courses in Business Administration, Public Administration, Political Science, Finance, Accounting, Economics, Human Resources Management, Engineering (Civil, Mechanical, Industrial) or other relevant field relating to office management and administration.
  

• Experience: Two or more years of progressively senior level managerial experience post advanced degree or 5 years of progressively senior level managerial experience post first degree in the relative business stream with experience in general administrative and management services.
  

• Language: Fluency (level C) in English language and the duty station’s language, if different.
  

1. Contribute to the preparation of Management Services components of WFP’s Country Strategic Planning (CSP) and Resource Planning aligned with country/regional and wider WFP’s strategies and policies to facilitate efficient and effective service delivery.

2. Contribute to the development of functional annual plans, recommend longer term improvements to policies, procedures, processes, standards, and systems to mitigate risks and ensure services provided support WFP’s strategic objectives.

3. Perform functional analysis using data-driven approaches to contribute to the collection of relevant insights to support efficient planning and improved decision-making.

4. Maintain partnerships with WFP’s internal and external stakeholders, other UN agencies and government entities to strive for efficiency and optimisation of cross-functional processes.

5. Assess performance of existing resources and recommend new solutions aiming at efficiency, cost-effectiveness, and timeliness of operations and services.

6. Support and monitor the execution of contracts to ensure value for money and optimal resource allocation and escalate any issues to more senior staff.

7. Follow standard emergency preparedness and response practices to support WFP to quickly deploy the needed resources to affected areas.

8. Identify gaps and provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).

9. Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.

10. Utilise digital tools and applications to their fullest potential, collaborating with technical experts to effectively adopt and adapt innovative technologies, thereby enhancing operational workflows and customer service.