Closing: Mar 30, 2024
This position has expiredPublished: Mar 15, 2024 (2 months ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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- Education: Bachelor's Degree in Business, Finance, Technology, or a related field. Advanced Degree (MBA) preferred.
Experience:
- 7-10 years of progressively responsible experience in card issuing within a bank, fintech, or relevant payment services company.
- Proven track record of success in product management, product launch, and operational management within the card payments industry.
Knowledge and Skills:
- Deep understanding of the Nigerian payments landscape, including regulations, card associations, processors, and key players.
- Familiarity with Mastercard's associate membership program and its requirements is a strong asset.
- Outstanding analytical, problem-solving, and decision-making abilities.
- Exceptional leadership and influencing skills, with the ability to motivate and collaborate across teams.
- Entrepreneurial mindset with a bias toward action and results-driven execution.
Responsibilities
- Education: Bachelor's Degree in Business, Finance, Technology, or a related field. Advanced Degree (MBA) preferred.
Experience:
- 7-10 years of progressively responsible experience in card issuing within a bank, fintech, or relevant payment services company.
- Proven track record of success in product management, product launch, and operational management within the card payments industry.
Knowledge and Skills:
- Deep understanding of the Nigerian payments landscape, including regulations, card associations, processors, and key players.
- Familiarity with Mastercard's associate membership program and its requirements is a strong asset.
- Outstanding analytical, problem-solving, and decision-making abilities.
- Exceptional leadership and influencing skills, with the ability to motivate and collaborate across teams.
- Entrepreneurial mindset with a bias toward action and results-driven execution.
Job Description
Product Strategy and Innovation:
- Craft a visionary product strategy for Renmoney's card issuance suite, factoring in market dynamics, customer insights, competitive analysis, and regulatory requirements.
- Champion innovation by proactively identifying new products, features, and partnerships that create market differentiation and deliver unparalleled customer value.
Cross-Functional Leadership:
- Build strong partnerships with technology, operations, marketing, customer support, risk management, compliance, and other relevant teams to ensure flawless product execution.
- Demonstrate exceptional communication skills to align cross-functional efforts, resolve potential roadblocks, and drive overall success.
Product Development and Launch:
- Collaborate closely with technology and third-party partners (like Wema Bank and Interswitch) throughout the product development cycle. This includes requirement definition, feature prioritization, testing, and launch.
- Champion compliance by ensuring card products adhere strictly to security standards, industry regulations, and Renmoney's internal policies.
Market Intelligence and Customer Centricity:
- Proactively research market trends, competitor strategies, and evolving customer preferences. Leverage this knowledge to make informed product roadmap decisions.
- Maintain an unwavering focus on customer experience. Collect and analyze customer feedback to drive continuous improvement of card products and services.
Risk Management and Security:
- Work in close partnership with risk management and fraud prevention teams to develop and implement robust strategies that safeguard both customers and Renmoney.
- Stay abreast of emerging fraud threats and proactively implement countermeasures to protect cardholder assets and Renmoney's reputation.
Operational Excellence and Performance:
- Define and monitor critical KPIs to assess card product performance, customer adoption, and overall business impact.
- Ruthlessly identify inefficiencies and drive process improvements, ensuring optimal operational efficiency for card issuing and support areas.
Path to Independence:
- Actively contribute to Renmoney's plan to become an associate member of the Mastercard card program. Assist in evaluating requirements, building capabilities, and ensuring a smooth transition.
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