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Manager

Closing: Apr 16, 2024

This position has expired

Published: Apr 9, 2024 (24 days ago)

Job Requirements

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Job Summary

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Job Requirements
  • Bachelor's Degree in Hospitality, Business Administration, or a related field.
  • A minimum of 8 years experience in hotel management or a similar role.
  • Strong understanding of an Apartment'smanagement best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Strong leadership skills to lead employees and motivate everyone to work towards common goals.
  • Excellent financial management skills to ensure a business remains profitable.
  • A sound understanding of business processes and operational efficiency.
  • A professional appearance and a calm and collected manner.
  • Strong decision-making and problem-solving skills to ensure effective operations.
  • Excellent organisational and time-management skills to handle the multi-faceted nature of the job.


Responsibilities
Job Requirements
  • Bachelor's Degree in Hospitality, Business Administration, or a related field.
  • A minimum of 8 years experience in hotel management or a similar role.
  • Strong understanding of an Apartment'smanagement best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Strong leadership skills to lead employees and motivate everyone to work towards common goals.
  • Excellent financial management skills to ensure a business remains profitable.
  • A sound understanding of business processes and operational efficiency.
  • A professional appearance and a calm and collected manner.
  • Strong decision-making and problem-solving skills to ensure effective operations.
  • Excellent organisational and time-management skills to handle the multi-faceted nature of the job.


Job Description

  • Ensure company standards for housekeeping, decor and guest services are met.
  • Answer guest questions about hotel services and policies.
  • Keep track of the hotel’s financials.
  • Setting revenue and guest satisfaction targets and ensuring that these are met
  • Managing budgets and finances and controlling expenditure
  • Recruiting, training and managing the Apartment's employees.
  • Carrying out regular inspections of the Apartment'sproperty, amenities and organising necessary maintenance.
  • Ensuring compliance with health and safety legislation and licensing laws. Liasing with with requisite regulatory agencies as it concerns the hotel and hospitality business in Nigeria.
  • Implementing and reviewing standard operating procedures to continuously improve a business
  • Proactively seeking opportunities and ways to maximise revenue and develop service delivery.
  • Monitoring employee performance and offering regular evaluation meetings designed to improve service.
  • Interview, hire, train and terminate staff.
  • Coordinate front-office and back-office activities and resolve any problems.
  • Allocate funds and approve expenditures where necessary.
  • Ability to work with less supervision
  • Imbibe team spirit

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