Medical Records Manager

Qualifications

· Bachelor’s degree in Health Information Management, Healthcare Administration, or related field.

· MBA, MSc, or advanced certifications in Health Information Management (advantage).

· Certified Health Information Manager (CHIM) or Certified Medical Records Professional (CMRP) preferred.

Experience

· Minimum 5 years’ experience in medical records management, with at least 2 years in a supervisory or managerial role.

· Proven EHR system expertise, staff management experience, and strong regulatory compliance knowledge.

· In-depth understanding of medical record management principles, NDPR compliance, and data security protocols.

Operational Management

· Oversee storage, organization, and retrieval of patient medical records in both paper and electronic formats.

· Implement quality control processes and conduct periodic audits to ensure compliance with hospital policies, NDPR, and accreditation standards.

· Manage the operation and optimization of AMCE’s EHR system, ensuring accurate data entry and secure access.

Patient and Staff Support

· Manage proper access to patient records, ensuring confidentiality and authorized use.

· Educate staff on privacy laws, documentation best practices, and EHR usage.

· Serve as the main contact point for physicians, staff, and patients on medical record-related issues.

Documentation & Reporting

· Prepare departmental reports, highlight areas for improvement, and recommend solutions.

· Lead error tracking and corrective action plans.

· Develop, review, and update medical records policies in line with best practices.