Closing: May 3, 2024
2 days remainingPublished: Apr 18, 2024 (13 days ago)
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Job Summary
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Requirements
- A minimum of 1 yearof proven experience in a similar role.
- Good understanding of customer service best practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Computer and Internet savvy.
Responsibilities
Requirements
- A minimum of 1 yearof proven experience in a similar role.
- Good understanding of customer service best practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Computer and Internet savvy.
Job Responsibilities
- Receive enquiries and provide relevant information to customers
- Attend to customer orders via phone calls and social media platforms
- Handle customer service issue and escalate to proper authority
- Follow up on queries and give feedback to clients
- Collect client feedback for management
- Update client records
- Track and document calls and sales
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