Closing: Apr 30, 2024
This position has expiredPublished: Apr 23, 2024 (13 days ago)
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Job Summary
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- Bachelor's Degree in Business Administration, Hospitality Management, or related field preferred.
- 4+ years of experience in operations management, preferably in the hospitality industry.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills.
- Proven track record of achieving operational and financial targets.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Knowledge of safety and regulatory requirements related to entertainment venues.
- Flexibility to work evenings, weekends, and holidays as needed.
Responsibilities
- Bachelor's Degree in Business Administration, Hospitality Management, or related field preferred.
- 4+ years of experience in operations management, preferably in the hospitality industry.
- Strong leadership skills with the ability to motivate and inspire a diverse team.
- Excellent communication and interpersonal skills.
- Proven track record of achieving operational and financial targets.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Knowledge of safety and regulatory requirements related to entertainment venues.
- Flexibility to work evenings, weekends, and holidays as needed.
- We are seeking a dynamic and experienced Operations Manager to oversee the day-to-day operations of our entertainment center.
- The ideal candidate will have a passion for providing exceptional customer experiences, strong leadership skills, and a proven track record in managing operations within the entertainment or hospitality industry.
Responsibilities
- Manage all aspects of daily operations, including staffing, scheduling, and training.
- Ensure high standards of customer service are maintained throughout the facility.
- Oversee maintenance, safety, and cleanliness procedures to ensure a safe and enjoyable environment for guests and staff.
- Develop and implement strategies to optimize revenue, control costs, and meet financial targets.
- Monitor and analyze key performance metrics to identify areas for improvement and drive operational excellence.
- Stay updated on industry trends and best practices, and implement innovative ideas to enhance the guest experience.
- Collaborate with other departments, such as marketing and finance, to achieve overall business objectives.
- Handle any escalated guest concerns or operational issues in a timely and professional manner.
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