PalmPay

Financial Services

Operations Support Officer

Job details

Contract Type

Description
  • Follow up on user (customer) complaints, abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.

  • Collaborating to set up systems for lodging of disputes and liaise with relevant stakeholders to ensure effective resolution

  • Effectively collaborating with various departments and teams to ensure a unified approach to reconciliation processes.

  • Perform additional tasks as assigned by the line manager.

  • Educational Qualification

  • B.Sc or HND in Business Administration or related field.



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