UnoCasa Limited

Telecommunications

Process Improvement & Implementation Manager

Job details

Contract Type

Description
  • 5+ years experience in process improvement, PMO, transformation, operations, governance, or business analysis
  • Strong stakeholder and project coordination skills
  • Experience implementing operational processes across teams
  • Knowledge of reporting dashboards, SLA tracking, and workflow management
  • Experience within EPC, engineering, oil & gas, telecom, consulting, or structured corporate environments is an advantage


  • Drive implementation of policies, workflows, SOPs, and internal SLAs
  • Coordinate cross-functional execution across departments
  • Track initiatives, timelines, risks, and adoption progress
  • Improve reporting governance and operational accountability
  • Support process standardization and continuous improvement
  • Work closely with leadership to ensure strategic initiatives are effectively executed.

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