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Product Officer

Closing: Apr 12, 2024

This position has expired

Published: Apr 5, 2024 (2 months ago)

Job Requirements

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Job Summary

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  • Ensure the positioning of Deposit products as “best in brand”.
  • Ensure appropriate product pricing in local market and compete favourably with other products managed under best practise.
  • Deliver on sales targets on every product
  • Focus on promotion and management of approved Deposit products with regard to sales, service and compliance with Group policies and local regulations.
  • Understand and provide product knowledge, training and guidance to sales team
  • Brief key stakeholders on product and promotional launches and provide regular feedback to the Head, Consumer Products at the Affiliate level and Head CASA & Bancassurance at the Group level.
  • Conduct annual Customer Survey and provide competitor analysis
  • Maintain excellent communication to support productive external and internal relationships and the resolution of problematic issues.
  • Build a strong network to support the sharing of best practice with the Sales and Marketing teams in order to enhance cross-functional cooperation and achieve sales targets.
  • Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.
  • Provide analysis of monthly statistics of the Affiliate or Cluster to enable the product performance measurement.
  • Ensure compliance to local legal and regulatory requirements, audits and any other credit or governance directives.
  • Comply with all the Group’s policies and procedures.
  • Provides business justification for new product development.
Responsibilities
  • Ensure the positioning of Deposit products as “best in brand”.
  • Ensure appropriate product pricing in local market and compete favourably with other products managed under best practise.
  • Deliver on sales targets on every product
  • Focus on promotion and management of approved Deposit products with regard to sales, service and compliance with Group policies and local regulations.
  • Understand and provide product knowledge, training and guidance to sales team
  • Brief key stakeholders on product and promotional launches and provide regular feedback to the Head, Consumer Products at the Affiliate level and Head CASA & Bancassurance at the Group level.
  • Conduct annual Customer Survey and provide competitor analysis
  • Maintain excellent communication to support productive external and internal relationships and the resolution of problematic issues.
  • Build a strong network to support the sharing of best practice with the Sales and Marketing teams in order to enhance cross-functional cooperation and achieve sales targets.
  • Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.
  • Provide analysis of monthly statistics of the Affiliate or Cluster to enable the product performance measurement.
  • Ensure compliance to local legal and regulatory requirements, audits and any other credit or governance directives.
  • Comply with all the Group’s policies and procedures.
  • Provides business justification for new product development.

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